TaWanda King
Wetumpka
Summary
Results-driven Postmaster with expertise in optimizing workflow and enhancing team efficiency. Proven ability to implement process improvements that boost customer satisfaction and ensure timely delivery.
Overview
30
30
years of professional experience
Work History
Postmaster
United States Post Office
Fairfield, AL
06.2013 - Current
- Managed daily operations of postal services, ensuring timely delivery and customer satisfaction.
- Oversaw staff scheduling, optimizing workforce efficiency and resource allocation.
- Implemented process improvements, enhancing workflow efficiency and reducing operational delays.
- Trained new employees on postal regulations, procedures, and safety protocols, fostering a knowledgeable workforce.
Bank Teller
Wells Fargo
Montgomery, AL
07.2000 - 06.2013
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Maintained cash drawer integrity through diligent monitoring and reconciliation of daily transactions.
- Collaborated with team members to streamline operational workflows and enhance customer experience.
- Supervised daily operations of bank tellers, ensuring adherence to compliance and regulatory standards.
- Implemented training programs for new tellers, enhancing customer service skills and operational efficiency.
Assistant Manager
Burger King
Montgomery, AL
08.1996 - 07.2000
- Led team in executing daily operational strategies, enhancing workflow efficiency.
- Developed training programs for new staff, improving onboarding processes and retention rates.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Coordinated cross-departmental initiatives to streamline communication and project timelines.
Education
High School Diploma -
Calhoun High School
Letohatchee, AL05-1998
High School Diploma -
Calhoun High School
Letohatchee, AL05-1998
Skills
- Safety procedures
- Postal regulations
- Deadline oriented
- Route planning
- Employee training
- Workload management
- Policy compliance
- Records management
- Delivery coordination
- Labor relations
- Distributing mail
- Incoming mail procedures
Timeline
Postmaster
United States Post Office
06.2013 - Current
Bank Teller
Wells Fargo
07.2000 - 06.2013
Assistant Manager
Burger King
08.1996 - 07.2000
High School Diploma -
Calhoun High School
High School Diploma -
Calhoun High School