Taya Bainbridge
Homestead,FL
Overview
4
4
years of professional experience
Work History
Shift Manager
Burger King
Cutler Bay, FL
07.2024 - Current
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
Shift Leader
Dunkin' Donuts Franchising
Key Largo, FL
02.2022 - 09.2024
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
Front Store Supervisor
Walmart
Homestead, FL
07.2022 - 11.2022
- Increased operational efficiency by delegating tasks effectively among team members based on individual strengths.
- Streamlined checkout processes to minimize wait times and enhance overall customer experience.
Cashier
Publix
Estero, FL
03.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Skills
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
- Training and mentoring
- Team development
- Mentoring and coaching
- Sales strategies
Timeline
Shift Manager
Burger King
07.2024 - Current
Front Store Supervisor
Walmart
07.2022 - 11.2022
Shift Leader
Dunkin' Donuts Franchising
02.2022 - 09.2024
Cashier
Publix
03.2021 - 08.2021