Taya Miller
Terre Haute,IN
Summary
Dedicated and reliable team member promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising teams. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Leader
Baskin Robbins Ice Cream
Terre Haute, IN
05.2022 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Checked orders for quality and completeness.
- Maintained positive working relationship with fellow staff and management.
Dog Boarding Attendant
Cross Veterinary Clinic
Terre Haute, Indiana
06.2021 - 01.2022
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Assisted other staff members in completing tasks as needed.
- Handled various cleaning duties to keep common areas neat and organized.
Education
High School Diploma -
Terre Haute South Vigo High School
Terre Haute, IN06-2024
Skills
- Customer Service Management
- Diplomatic and Fair
- Complaint resolution
- Strong verbal and written communication
- Professional Appearance
- Team Leadership
- Positive Attitude
- Training Assistance
Timeline
Shift Leader
Baskin Robbins Ice Cream
05.2022 - Current
Dog Boarding Attendant
Cross Veterinary Clinic
06.2021 - 01.2022
High School Diploma -
Terre Haute South Vigo High School
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