Tayance Clark
New York,NY
Overview
5
5
years of professional experience
Work History
Insurance Adjuster
Golden Eye Claims
10.2024 - 11.2024
- Assisted senior adjusters with administrative tasks, including drafting correspondence and maintaining client files
- Investigated and evaluated insurance claims to determine coverage, liability, and appropriate settlements
- Conducted thorough site inspections, collected evidence, and documented damages with photos and detailed reports
- Processed and managed claims using industry-standard software such as Case Works and databases to ensure compliance with company and regulatory standards
- Performed data entry and conducted detailed searches using insurance databases
- Prepared thorough investigation reports with photo logs, diagrams, and detailed documentation
- Utilized Microsoft Office Suite efficiently to manage case files and communications
Research Assistant
Internal Revenue Service
03.2023 - 07.2023
- Organized individual and group meetings for over 15 agents working from the Internal Revenue Service to the Drug Enforcement Management
- Assisted the agents with understanding specific morale codes and job requirements to better help the organization
- Displayed great interpersonal skills to help the agents feel comfortable in expressing how their work life could be more suitable
- Worked closely with IRS agents and legal teams to gather and synthesize information, ensuring accuracy and compliance with IRS guidelines
- Presented research findings to supervisors and legal teams
- Created an analysis of agent retention, agent satisfaction, and agent performance in the workplace
Community Affairs Detective Assistant
New York City Police Department
05.2020 - 09.2020
- Facilitated in strengthening community relationship and trust by working with over 500 indigent youths
- Maintained office structure through organizing paperwork, documented over 30 criminal suspects in database, monitored phone calls
- Exceeded the goals of organized community outreach projects such as Camping in Park located at Baisley Pond Park in Queens, NY and school supply giveaway in Rockaway, NY with great work ethic
- Organized over 10 volunteer events that aided in giving back to lower income communities
Education
Masters of Legal Studies -
Arizona State University
05.2024
Bachelor of Science -
John Jay College of Criminal Justice
05.2024
High School Diploma -
The Mary Louis Academy
06.2019
Skills
- Microsoft Excel
- Documentation Review
- Communication Skills
- Computer Literacy
- Microsoft Word
- Data Entry
- Microsoft PowerPoint
- Microsoft Outlook
- Claims investigation
- Claims processing
Timeline
Insurance Adjuster
Golden Eye Claims
10.2024 - 11.2024
Research Assistant
Internal Revenue Service
03.2023 - 07.2023
Community Affairs Detective Assistant
New York City Police Department
05.2020 - 09.2020
Bachelor of Science -
John Jay College of Criminal Justice
High School Diploma -
The Mary Louis Academy
Masters of Legal Studies -
Arizona State University
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