Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayanna Clark

Pflugerville,TX

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

8
8
years of professional experience

Work History

Bookkeeper-Cash Controller Specialist

HEB Grocery Store
05.2016 - Current

Cash Handling / Financial Functions:
- Keeps records of Store financial transactions; ensures office / store funds balance
- Assists Cash Controller Lead with consignment inventories
- Performs all necessary terminal and bank readings
- Prepares / reconciles tills
- Visits the sales floor to help with pulls and audits
- Researches / resolves store accounting variances
- Assists with ordering / maintaining Cash Office supplies and forms
- Assists with resolving electronic maintenance / terminal issues
- Communicates feedback to cashiers as needed
- Assists with resolving electronic maintenance / terminal issues
- Communicates feedback to cashiers as needed
- Works to achieve department budget and Business Center income
- Performs Business Center Representative duties frequently
- Performs Checker / Customer Service Assistant duties, as needed

Compliance:
- Follows all department SOPs and MSB guidelines in the Cash Office / Business Center
- Adheres to company security/confidentiality guidelines

Customer Service Representative

HEB Grocery Store
05.2016 - Current

Customer Service:
- Assists in unloading merchandise from baskets
- Packages groceries; assists customers in transporting / unloading groceries to their vehicles
- Assists customers in locating merchandise

Stocking / Sanitation:
- Gathers baskets and picks up trash inside and outside Store
- Maintains and stocks bag areas
- Returns products to proper locations
- Stocks and stages bags; stocks check stand supplies
- Distributes Buddy bucks to registers, replaces anti-fatigue mats
- Does Carts & Parts basket relocation and power-washing basket relocation for department setup
- Performs red basket fill up / retrieval
- Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

What is your background?
- Completion of Company Orientation and Basics of Safety training (upon hire)

Cashier

HEB Grocery Store
05.2016 - Current

Customer Service:
- Provides superior customer service; looks for ways to go above and beyond what our Customers expect
- Answers product-related questions for customers, and offers additional or alternative products and services

Cash-Handling:
- Processes customer transactions of goods and services
- Collects cash, check, or charge payment from customer and makes change for cash transactions
- Uses electronic scanner to record prices
- Weighs items, bags merchandise, and redeems food stamps and promotional coupons
- Monitors and manages potential front-end shrink
- Performs Customer Service Assistant duties frequently

Education

Bachelor of Science - Nursing

Galen College of Nursing
Round Rock, TX
06.2025

High School Diploma -

Pflugerville High School
Pflugerville, TX
06.2018

Skills

  • Budget support
  • Cash Flow Management
  • Retail store support
  • Calm and Professional Under Pressure
  • Document Control
  • Employee Coaching
  • Problem Resolution
  • Computer Proficiency
  • Office equipment proficiency
  • Work Prioritization
  • Client Relations
  • Teamwork and Collaboration

Timeline

Bookkeeper-Cash Controller Specialist

HEB Grocery Store
05.2016 - Current

Customer Service Representative

HEB Grocery Store
05.2016 - Current

Cashier

HEB Grocery Store
05.2016 - Current

Bachelor of Science - Nursing

Galen College of Nursing

High School Diploma -

Pflugerville High School
Tayanna Clark