TAYLA GUNN

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

• Brand Ambassador, American Eagle & Aerie Outlet, Calhoun, GA, 08/01/19, 11/01/20, Maintain a high level of display and visual merchandising, to ensure elegant appearance of the store, Provide information about the features, quality and availability of products, Ensure that each customer receives exceptional levels of service, Greeted customers and ascertained customers' needs, Used consultative sales approach to understand customer needs and recommend relevant offerings., Educated customers on promotions to enhance sales.
• Sales Associate, Levi's Store, Calhoun, GA, 11/01/20, 06/01/21, Team up with co-workers to ensure proper customer service, Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction., Suggestive selling techniques implemented to increase sales, Remained calm and poised during high-stress situations and when engaging with difficult or irate individuals., Organized products on racks and displays with focus on visual appeal and brand standards.
• Bartender/Server, Dukes Wings and Seafood, Calhoun, GA, 06/01/21, Present, Maintained customer satisfaction with timely table check-ins to assess drink or other needs., Answered phones and completed financial transactions for other team members., Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers., Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business., Double-checked ID cards to ensure bar patrons were of legal drinking age.