Tayla Mikunda
Elko New Market,MN
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
4
4
years of professional experience
Work History
Shift Manager
Goodcents Deli Fresh Subs
11.2020 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained and mentored new employees to maximize team performance.
Store Associate
DSW Shoe Store
09.2019 - 06.2020
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Education
Associate of Applied Science - Medical Assisting
Dakota County Technical College
Rosemount, MN05.2023
High School Diploma -
New Prague Senior High School
New Prague, MN05.2021
Skills
- Team Development
- Staff Supervision
- Workplace safety
- Task prioritization
Timeline
Shift Manager
Goodcents Deli Fresh Subs
11.2020 - Current
Store Associate
DSW Shoe Store
09.2019 - 06.2020
Associate of Applied Science - Medical Assisting
Dakota County Technical College
High School Diploma -
New Prague Senior High School
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