Professional Lead Transportation Security Officer with 2.5 year career maintaining traveler safety through effective and efficient security screenings. Adept at training and supervising junior security officers. Detailed Lead Transportation Security Officer with the proven ability to maintain composure in high-stress situations. Offering critical thinking skills to quickly respond to security issues. Experienced leading teams of approximately 30 security officers. Committed to helping officers reach potential and advance professionally. Effectively identify and remove contraband and prevent unauthorized individuals from accessing sensitive areas. Open and clear communicator with decisive nature and sound judgment.
Overview
3
3
years of professional experience
Work History
Lead Transportation Security Officer
Department Of Homeland Security
04.2023 - Current
Responsible for supervising and directing a team of 30 Transportation Security Officers during daily screening activities of passengers and their carry- on luggage.
Monitors the flow of approximately 7,000 passengers a day through the screening checkpoint to facilitate orderly and efficient processing of passengers.
Maintained certifications on all screening equipment, processes, and procedures while assuring the team I manage is successful in their abilities to identify dangerous objects in baggage, cargo on passengers.
Oversee, mentor, coach, guide and counsel officers daily to adhere to SOP guidelines while using expertise to manage officers’ actions with the traveling public while preventing prohibited objects from being transported onto aircraft.
Ensure the integrity and security of terminal entry points and exits; Interact with the public, giving directions and responding to inquiries.
Engage officers on daily basis through daily shift briefings, training, or by observing performance of screening functions of TSOs.
Assign duties of subordinate officers and assure that screening processes are intact.
Review, document, and submit complete and accurate data daily to Terminal Management or TSA Coordination Center.
Assign workloads and tasks, balancing most skilled officers within their capacities while adjusting daily tasking for officer lunches and breaks.
Maintain equipment, perform calibrations, data capture and identify work order situations.
Responsible for proofreading and editing incident reports, checkpoint incident reports for accuracy and completeness to ensure proper reporting procedures have been followed.
Supervisor: Bethany Duckworth (816) 351-1035
Transportation Security Officer
TSA: VMD Corp Contract
12.2021 - 04.2023
Manually searches carry-on or checked baggage containing suspect items such as weapons or liquids exceeding volume limits.
Inspects over 300 carry-on items through x-ray viewing equipment to determine whether content included objects warranting further investigation.
Completed extensive training in emergency response protocols related to fire safety and hazardous material handling.
Responded effectively to security incidents and provided guidance regarding security procedures.
Education
General Studies
Oklahoma City Community College
Oklahoma City, OK
Bachelor of Science - Criminal Justice
University of Mississippi
University, MS
07.2020
Skills
Administrative, Written
Excel, Outlook/ Word
Coach, Mentoring
Data Entry/ Policy Adherence
Scheduling
Problem resolution
Mentor
Microsoft Office products
Conflict resolution
Incident Response
Project organization
Process improvement
Additional Information
FEMA: Basic Incident Command System for Initial Response
FEMA: Introduction to Incident Command System
FEMA: IS-00120.c An Introduction to Exercises
FEMA: IS-00101.c Preparing for Federal Disaster Operations
Virginia Center for Policing Information: Applied Evidence-Based Policing Practices: Homicide and Violent Crime Reduction
Virginia Center for Policing Information: Problem-Oriented Policing
National Alliance for Drug Endangered Children: Prenatal Substance Exposure
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