Tayler Scott
Kenosha,WI
Summary
Dedicated server with strong skills in order processing and cash handling. Committed to maintaining food safety and ensuring a clean dining environment while delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Server
Daily Dose Cafe and Espresso
Kenosha, Wisconsin
04.2023 - 05.2025
- Delivered exceptional customer service in fast-paced café environment to ensure customer satisfaction.
- Took and processed orders accurately through point-of-sale system.
- Prepared and served food and beverages according to café standards.
- Maintained cleanliness of dining area and kitchen to ensure safety.
- Supported team members during busy shifts to improve workflow and maintain service quality.
- Built rapport with customers to foster loyalty and encourage repeat visits.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Prepared drinks according to standard recipes.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Managed reservations and to-go orders to enhance customer experience.
- Set up tables in between patrons to reduce wait times.
Education
High School Diploma -
Tremper
Kenosha, WI06-2007
Skills
- Customer engagement
- POS operation
- Order processing
- Cash handling
- Food safety
- Inventory management
- Team collaboration
Timeline
Server
Daily Dose Cafe and Espresso
04.2023 - 05.2025
High School Diploma -
Tremper