TAYLIN CELESTINE
Westlake,LA
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Receptionist
Lee Chiropractic Clinic
Sulphur , LA
10.2023 - 10.2024
- Set up appointments for physician visits and procedures using calendar software.
- Updated group medical records and technical library to promote smooth office operations.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Receptionist Manager
SULPHUR PEDIATRIC CLINIC INC
SULPHUR, USA
01.2022 - 10.2023
- Company Overview: DBA:THE PEDIATRIC CENTER OF SOUTHWEST LOUSIANA
- DBA:THE PEDIATRIC CENTER OF SOUTHWEST LOUSIANA
- Managed daily office operations including tracking supplies, updating records, managing mail distribution, and responding to inquiries.
- Assisted with onboarding new employees by providing orientation materials and answering questions about policies and procedures.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Answered calls and scheduled patient's.
- Checked patients in- out and collected payments with cash/ card.
Cashier/Customer Greeter
The Neighborhood Walmart
Lake Charles, Louisiana
01.2020 - 12.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Education
High School Diploma -
Sam Houston High School
Lake Charles, Louisiana05-2021
Skills
- Medical Charting
- Insurance Verification
- Typing and filing
- Electronic Medical Records
- Co-payment collection
- Patient Registration
- Reminder calls
- Patient Scheduling
- Appointment Scheduling
- HIPAA Compliance
- Payment Collection
- Medical billing and coding
Companyinformation
ADP TotalSource, Inc., 10200 Sunset Drive, Miami, FL, 33173
Timeline
Medical Assistant/Receptionist
Lee Chiropractic Clinic
10.2023 - 10.2024
Receptionist Manager
SULPHUR PEDIATRIC CLINIC INC
01.2022 - 10.2023
Cashier/Customer Greeter
The Neighborhood Walmart
01.2020 - 12.2021
High School Diploma -
Sam Houston High School