Taylor B Alvares-Andrade
Prosper,TX
Summary
Results-driven manager specializing in building high-performing teams and developing strategic sales initiatives. I have a proven track record of exceeding store goals and fostering strong client relationships. Passionate about leveraging technology and innovative strategies, I thrive in dynamic environments and am dedicated to driving growth and success for my organization. Successful at improving sales procedures to streamline and strengthen processes.
Overview
6
6
years of professional experience
Work History
Indirect Sales Manager
Samsung Electronics - 2020 Companies
01.2023 - Current
- Manage, motivate, direct and coordinate activities of team members to meet and/or exceed sales goals and objectives
- Effectively provide daily direction, sales training, and guidance while ensuring retention of superior Sales Representatives
- Run all sales meetings; make daily schedule for teams
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Lead and manage a best-in-class team while also meeting or exceeding personal sales goals on a monthly basis
Retail Assistant Manager
T-Mobile
11.2021 - 12.2022
- I provided world class customer service while hitting all the goals needed for our store’s metrics
- Managed back-end processes and execution of customer facing initiatives to ensure store is always in T-Mobile and internal company audit compliance
- Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics
- Partnered with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team
Delivery Driver
Instacart
05.2021 - 11.2021
- I needed to scan each item make sure I was able to get every specific item on the customers list if not find adequate replacements
- Provide amazing customer service with every order by greeting and following covid-19 restrictions
- It was important to be always sanitary and to package the food correctly that way you don’t transmit diseases by packaging the wrong foods together
- Completed on-time deliveries by choosing best and most efficient routes.
- I needed to scan each item make sure I was able to get every specific item on the customers list if not find adequate replacements
Cashier | Store Protection Specialist
Ross
07.2020 - 11.2020
- I was responsible for commanding presence, leading my coworkers, and communicating well with my managers
- Unload the truck as fast and as careful as possible making sure not to injure myself
- Promptly respond to customer enquiries and provide the best solution possible
- Observe customers and employees for internal and external theft
- Provide fast and courteous check out as well as maintain safety standards
- Be organized and timely when restocking and in everything I do
Operation Intelligence N0X1
United States Air Force
09.2019 - 11.2019
- Provide analysis of adversary threat systems and intelligence expertise necessary for mission plans
- Assess vulnerability of U.S
- Forces’ telecommunications networks and information which could be collected and exploited by adversaries
- Prepare and present intelligence reports and briefings to commanders and aircrews
- Conduct external intelligence training on collecting and reporting requirements and procedures
- Receive, analyze, report, and disseminate information for key elements
Cashier
Mc Donald’s
04.2019 - 09.2019
- Work in the kitchen preparing food and at the front counter helping customers through the ordering process
- Cooking Big Macs, other menu items, and cleaning the restaurant
- Took orders and oversaw billing and payments
- Greeted and welcomed customers with a warm, friendly, and positive attitude
- Worked in the front end and assisted the manager
Education
High School Diploma -
Savanna High School
Anaheim, CA05.2019
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Trilingual
- Sales Management
- Project Management
- Sales operation
- Team building
- Customer relations
- Organizational skills
- Multitasking
- Problem-solving abilities
- KPI analysis
- Strategic planning
- Performance management
Accomplishments
Acheived Store of the Year in 2024 for exceeding in all Metrics across the board.
Languages
English
Native or Bilingual
Portuguese
Full Professional
Spanish
Full Professional
Timeline
Indirect Sales Manager
Samsung Electronics - 2020 Companies
01.2023 - Current
Retail Assistant Manager
T-Mobile
11.2021 - 12.2022
Delivery Driver
Instacart
05.2021 - 11.2021
Cashier | Store Protection Specialist
Ross
07.2020 - 11.2020
Operation Intelligence N0X1
United States Air Force
09.2019 - 11.2019
Cashier
Mc Donald’s
04.2019 - 09.2019
High School Diploma -
Savanna High School
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