Taylor Baxter
Cheyenne,WY
Summary
Experienced funeral industry professional prepared to guide families through challenging times with empathy and care. Strong focus on team collaboration and achieving results, ensuring seamless operations and compassionate service. Skilled in grief counseling, logistical coordination, and regulatory compliance. Reliable and adaptable, ready to meet changing needs and provide exceptional support.
Professional bookselling expert with strong focus on team collaboration and achieving results. Skilled in inventory management, customer service, and sales strategies. Known for flexibility and reliability in adapting to changing needs. Adept at fostering positive and productive work environment.
Overview
8
8
years of professional experience
Work History
Funeral Director
Schrader Funeral Home
10.2024 - 06.2025
- Meets with client families to listen and assist in arrangements personalized memorial services
- Understands and implements Company provided training to ensure all client families recognize service and merchandise options.
- Conducts and attends services and visitations on a regular basis.
- Utilizes systems to review merchandise options, enter contracts, and complete necessary forms, without supervision or assistance.
- Oversees all employees participating in services, ensuring that each member of the team understands their individual role and is professionally representing the location.
- Under direction of licensed Funeral Director and/or Embalmer, participates in preparation of the deceased (dressing, applying makeup and casketing).
- Assists with placing caskets or remains in visitation area, setting up room to comply with client family wishes, including adjusting light fixtures and arrangement of flowers or plants.
- Directs and ushers families and services attendees to and from the location of the funeral service.
- Coordinates all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service.
- Supervises and assists in the transportation of client family to ensure a timely departure and arrival.
- Arranges and coordinates shipment of deceased to and from other cities and locations.
- Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files.
- Acts to improve market share through participation in community events, groups and/or organizations.
- Receives input and guidance from Funeral Director on services and paperwork.
- Ensures proper paperwork, including permits and certificates, are timely in accordance with relevant laws and regulations.
- Answers questions and assist with serving the needs of the client families.
- Works on-call/first-call, as needed.
- Identifies and remedies all hazards on grounds
Funeral Assistant
Schrader, Aragon and Jacoby Funeral Home
07.2023 - 10.2024
- Responsible for the upkeep of the funeral home
- Aid in preparing the deceased for cremation or services including dressing, casketing, and cosmetics
- Preparing the chapel and reception hall for services including placement of the casket or urn, floral arrangements, lighting, and photos or art
- Leading in first calls and meeting with families during the removal process
- Assisting in burials and gravesides
Lead Bookseller and Barista
Barnes & Noble
05.2019 - 07.2023
- Created loyal relationships with customers
- Handled hiring, and training, and aided in scheduling as a manager
- Cross-trained throughout the building
- Developed skills in every aspect of the store including receiving, shelving, developing projects, and generating display ideas
Assistant Manager
McDonald's
09.2017 - 05.2019
- Supervised staff
- Processed hiring, scheduling, and evaluations.
- Assessed inventory and organized my store
- Maintained cleanliness of workstations and building
- Handled cash encounters, including counting tills and processing deposits
Education
No Degree - Mortuary Science
Laramie County Community College
Cheyenne, Wyoming05-2024
Associate of Arts - Secondary Education, English
Laramie County Community College
Cheyenne, WY12.2022
Associate of Science - Mortuary Science
Pittsburgh Institute of Mortuary Science
Pittsburgh, PA10-2027
Skills
- Customer Service
- Social Media Management
- Management Experience
- Detail-Oriented
- Communication skills
- Self-motivated
- Compassionate communication
- Regulatory compliance
Languages
English
Timeline
Funeral Director
Schrader Funeral Home
10.2024 - 06.2025
Funeral Assistant
Schrader, Aragon and Jacoby Funeral Home
07.2023 - 10.2024
Lead Bookseller and Barista
Barnes & Noble
05.2019 - 07.2023
Assistant Manager
McDonald's
09.2017 - 05.2019
Associate of Arts - Secondary Education, English
Laramie County Community College
No Degree - Mortuary Science
Laramie County Community College
Associate of Science - Mortuary Science
Pittsburgh Institute of Mortuary Science
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