Taylor Berry
Summary
Results-oriented Leader specializing in ethical decision-making and conflict resolution. Enhanced team collaboration and drove quality improvement initiatives in fast-paced environments while adapting to last-minute changes. Excelled in technology-related roles, managing projects and optimizing performance through effective problem-solving and collaboration.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
Novi Family Dental
Novi
04.2023 - 05.2025
- Coordinated patient scheduling and appointment confirmations to optimize daily operations.
- Facilitated communication between patients and dental staff to enhance patient experience.
- Maintained organized patient records and ensured confidentiality compliance.
- Supported billing inquiries and payment processing to ensure smooth financial transactions.
- Handled incoming calls and addressed patient questions professionally.
- Verified patients' eligibility for benefits under various insurance plans.
- Verified and updated patient information in electronic health records to maintain accuracy.
Community Ambassador
SAGA Ann Arbor
Ann Arbor
05.2022 - 05.2024
- Engaged community members through outreach programs and events, enhancing participation and awareness of local initiatives.
- Facilitated workshops promoting local resources and services.
- Fostered relationships with diverse groups to encourage participation in programs.
- Created engaging content for social media accounts that increased visibility of organization's initiatives and services.
- Developed reports based on collected data from surveys or interviews with local residents.
- Cultivated relationships with key stakeholders within the community, strengthening collaboration and partnership for program success.
- Participated in community development conferences and workshops to gain insights and share knowledge.
- Provided information and assistance to residents regarding community resources.
Bookkeeper
Schaefer First
Detroit
09.2019 - 10.2021
- Managed daily financial transactions and recorded entries in accounting software to maintain accurate financial records.
- Processed accounts payable and receivable transactions.
- Reconciled bank statements to ensure accuracy of financial records.
- Processed payroll for employees, ensuring timely and accurate payments to enhance employee satisfaction.
- Maintained organized records of invoices, receipts, and other financial documents.
- Assisted in budget preparation by providing relevant financial data and insights to support informed decision-making.
Education
Master of Science - Health Administration And Leadership
University of Michigan
Dearborn, MI04-2026
Bachelor of Science - Biopsychology, Cognition, And Neuroscience
University of Michigan
Ann Arbor, MI04-2025
Skills
- Appointment scheduling
- Insurance verification
- Patient confidentiality
- Office management
- Customer service
- Conflict resolution
- Organization and time management
- Team collaboration
- Training and Development
Timeline
Dental Receptionist
Novi Family Dental
04.2023 - 05.2025
Community Ambassador
SAGA Ann Arbor
05.2022 - 05.2024
Bookkeeper
Schaefer First
09.2019 - 10.2021
Master of Science - Health Administration And Leadership
University of Michigan
Bachelor of Science - Biopsychology, Cognition, And Neuroscience
University of Michigan