Taylor Bill
East Syracuse,NY
Summary
Dynamic Lead Aesthetician with proven spa management and customer service excellence at A&E And SNY Surgery Center. Expert in advanced skincare treatments, achieving significant client retention through effective communication and rapport. Skilled in Microsoft Office, adept at multitasking and staff training, ensuring operational efficiency and high standards of care.
Overview
13
13
years of professional experience
Work History
Lead Aesthetician
A&E And SNY Surgery Center
08.2019 - Current
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Developed treatment plans, addressing clients'' specific concerns and skin conditions.
- Performed advanced treatments such as Coolsculpting, Laser hair, tattoo, and vein removal, chemical peels, hydrafacials, and laser skin resurfacing.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Managed inventory levels effectively, minimizing stockouts and reducing excess inventory costs.
Store Supervisor
HMSHost
08.2018 - 10.2019
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Maintained accurate records of purchase orders, invoices, and other relevant documentation for easy retrieval and reference.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Contributed to successful store audits by maintaining accurate inventory records and documentation.
- Built weekly schedule of 10 or more employees, addressing any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
Shift Supervisor, Starbucks
HMSHost
09.2011 - 08.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Built weekly schedule of 10 or more employees, addressing any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
Bartender/Server
Ten Pin
05.2016 - 06.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Associate of Arts - Liberal Arts And General Studies
Onondaga Community College
Syracuse, NY05.2026
State License - Esthetics
Continental School of Beauty Culture
Syracuse, NY11.2020
High School Diploma -
Chittenango High School
Chittenango, NY01.2013
Skills
- Spa management experience
- Retail Sales
- Scheduling
- Patient Now use
- Dependable and Responsible
- Multitasking Abilities
- Decision-Making
- Customer Service
Timeline
Lead Aesthetician
A&E And SNY Surgery Center
08.2019 - Current
Store Supervisor
HMSHost
08.2018 - 10.2019
Bartender/Server
Ten Pin
05.2016 - 06.2017
Shift Supervisor, Starbucks
HMSHost
09.2011 - 08.2018
Associate of Arts - Liberal Arts And General Studies
Onondaga Community College
State License - Esthetics
Continental School of Beauty Culture
High School Diploma -
Chittenango High School
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