Creative design and sales professional with over 4 year expertise & deep understanding of fashion industry with strong technical skills and eye for fine detail. Mastery of researching current trends, merchandising techniques and developing innovative, original design concepts. Passionate about building customer connections and maximizing sales through strong communication and interpersonal skills.
Work closely with high-end clientele and designers conceptualizing and designing custom boutique bedding and home accessories to enhance and bedroom, bath, or dining room. Applying exceptional professional, assertive, and consultive design sales skills while providing consistent, inspirational and creative customer experiences. Developed and established client, design team and management relationships as it relates to selling luxury home furnishing and accessories. Maintain store visual and brand merchandising standards.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness. Manage staff, preparing work schedules, assigning specific duties and goals to team. Perform sales floor work, assisting customers, cash resister duties, markups and markdowns. Implemented innovative programs to increase employee loyalty and reduce turnover. Develop advertising and display merchandise to maximize purchasing appeal. Sign customers up for in-store credit card and promotions. Recommend customers to items and direct to appropriate section.
Supervise and train employees on how to drive sales through consistent development of product knowledge and customer service standards. Ensure high levels of customer satisfaction through excellent sales service. Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis. Remain knowledgeable on products offered. Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork. Display merchandise to maximize purchasing appeal. Discuss available options and suggest ways to improve sales and ensure the store is secured at closing.
Assist and style at photoshoots and NYFW show production. Select model's accessories and ensure the model wears the clothing according to designer's vision. Collaborated with stylists and photographers to create creative fashion campaigns. Locate wardrobe pieces for pack and ship. Research social media trends and updates. Organize assets and design posts to engage audience. Create new content through photoshoots and other original content. Arrange showroom.