Taylor Brickner
Carey,OH
Summary
Experienced healthcare and retail professional with a strong background in customer service and problem-solving. Proven ability to advocate for patient needs while ensuring compliance and delivering high-quality care.
Overview
10
10
years of professional experience
Work History
Sales Associate W Keys /Inventory Coordinator
Great Lakes Ace Hardware
Tiffin, OH
05.2016 - Current
- Assisted customers in product selection and provided expert advice on home improvement projects.
- Managed inventory levels, ensuring optimal product availability and organization on sales floor.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to drive sales during peak seasons.
- Worked to resolve customer complaints with patience and understanding, restoring customer confidence.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to welcome existing, new and encourage repeat business.
- Prioritize helping customers over completing other routine tasks in store.
STNA
Spring Creek Nursing & Rehab Center
Green Springs, OH
09.2018 - Current
- Delivered compassionate personal care to residents, enhancing overall well-being and comfort.
- Assisted patients in daily activities, promoting their independence and dignity.
- Monitored vital signs and reported changes in residents' conditions to nursing team promptly.
- Trained new staff on best practices for resident care and safety procedures, fostering a supportive environment.
- Advocated for residents' rights and preferences, ensuring dignity in all aspects of their care experience.
Medical Center Receptionist
Health Partners of Western Ohio
Tiffin, OH
12.2023 - 01.2025
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled patient appointments, optimizing calendar utilization for healthcare providers.
- Assisted with patient check-in and check-out processes, enhancing overall clinic workflow.
- Maintained accurate patient records and updated information in electronic health record systems.
Education
High School Diploma -
Columbian High School
Tiffin, OH05-2016
Skills
- HIPAA compliance
- Companionship and emotional support
- Teamwork and collaboration
- Problem-solving skills
- Customer service
Timeline
Medical Center Receptionist
Health Partners of Western Ohio
12.2023 - 01.2025
STNA
Spring Creek Nursing & Rehab Center
09.2018 - Current
Sales Associate W Keys /Inventory Coordinator
Great Lakes Ace Hardware
05.2016 - Current
High School Diploma -
Columbian High School