Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Brooks

Kennebunk,ME

Summary

Dynamic customer service professional with experience at Waggerstown Pet Store, excelling in client retention and problem-solving. Recognized for delivering exceptional service and fostering positive experiences. Skilled in multitasking and organization, with a compassionate approach to client care and a commitment to maintaining high standards of service.

Overview

9
9
years of professional experience

Work History

Customer Service

Waggerstown Pet Store
09.2023 - Current
  • Delivered superior customer service and handles client requests.
  • Provided excellent customer service for positive experiences and returning patrons.
  • Balanced workload effectively between sorting, organizing, delivering, and customer service responsibilities.

Caregiver

Self Employed Services
07.2021 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Customer Service

Dairy Queen
09.2016 - 08.2020
  • I learned customer service.
  • I was a shift leader and a key holder of the kennebunk location.

Education

GED -

Kennebunk High School
Kennebunk, ME
07.2020

Skills

  • Customer service management
  • Customer service and retention
  • Superb customer service
  • Respectful and compassionate
  • Problem-solving
  • Multitasking and organization
  • First aid and safety
  • Lifting and transferring
  • Fast learner
  • Attentive to people

Timeline

Customer Service

Waggerstown Pet Store
09.2023 - Current

Caregiver

Self Employed Services
07.2021 - Current

Customer Service

Dairy Queen
09.2016 - 08.2020

GED -

Kennebunk High School