Taylor Brown
Columbus,OH
Summary
Adept at elevating guest experiences, I excelled in multitasking and customer service at Jay’s Crab Boil & Oyster Bar, enhancing satisfaction through prompt greetings and efficient seating. My expertise in payment processing and conflict resolution, coupled with a proven track record in handling high-pressure situations, underscores my capability to significantly contribute to team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Jay’s Crab Boil & Oyster Bar
02.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Cashier
Dragon Village Restaurant
01.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and l credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Nursing
The Ohio State University
Columbus, OH05.2028
High School Diploma -
Watkins Memorial High School
Pataskala, OH05.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Guest Relations
- Payment Processing
- Conflict Resolution
- Effective Multitasking
Timeline
Restaurant Hostess
Jay’s Crab Boil & Oyster Bar
02.2024 - Current
Cashier
Dragon Village Restaurant
01.2022 - 03.2023
Bachelor of Science - Nursing
The Ohio State University
High School Diploma -
Watkins Memorial High School
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