Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Burcham

Chicago,IL

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring a positive dining experience for all patrons.

Overview

4
4
years of professional experience

Work History

Server

Gobbie's Sports Pub and Eatery
05.2025 - Current
  • Provide high-volume table service in a fast paced pub environment.
  • Served food and beverages promptly.
  • Worked with POS system to place orders and manage bills.
  • Effectively managed high-volume rushes while staying calm, organized, and customer focused.


Event Staff (Part-Time)

Hummingbird House Catering
03.2025 - Current
  • Serve at weddings, funerals, and formal events with a focus on presentation, timing and guest satisfaction.
  • Set up and broke down event spaces, assisted with food service and guest needs.

Busser

Log Cabin Steakhouse
05.2023 - 08.2024
  • Busser in a high end-steakhouse, responsible for maintaining immaculate table settings, quickly resetting tables, and supporting consistent service during peak hours.
  • Worked under pressure during peak tourism season while upholding a polished, professional demeanor.

Server

Big Bill's Sandwich Shop
05.2022 - 08.2024
  • Served guests in a casual breakfast and lunch setting for 3 years.
  • Regularly performed all front and back of house duties during shifts, adapting fluidly between barista, server, host, busser, and dishwasher all within a single shift to support team and customer needs.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Banquet Staff/ Host/ Food Runner

Frank O'Dowd's
05.2021 - 05.2022
  • Assisted with hosting, food running, and bar backing during busy nights and large events.
  • Worked corporate dinners and formal banquets, adapting to fast-paced, professional service expectations.
  • Trained in banquet protocol and guest service etiquette.

Education

No Degree - Criminal Justice

Saint Xavier University
Chicago, IL
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Safe food handling

Timeline

Server

Gobbie's Sports Pub and Eatery
05.2025 - Current

Event Staff (Part-Time)

Hummingbird House Catering
03.2025 - Current

Busser

Log Cabin Steakhouse
05.2023 - 08.2024

Server

Big Bill's Sandwich Shop
05.2022 - 08.2024

Banquet Staff/ Host/ Food Runner

Frank O'Dowd's
05.2021 - 05.2022

No Degree - Criminal Justice

Saint Xavier University

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