Hi, I’m
Taylor Campbell
Kettering,OH
Summary
Dynamic customer service professional with a strong work ethic and exceptional problem-solving skills, honed at LBrands (PINK). Proven ability to enhance customer satisfaction through effective complaint handling and personalized service. Experienced in payment handling and order processing, consistently delivering positive experiences in fast-paced environments.
Offering strong foundation in communication and problem-solving, eager to learn and grow within customer care environment. Brings quick learning ability and adaptability to new systems and processes. Ready to use and develop strong communication and problem-solving skills in my future role.
Overview
2
years of professional experience
Work History
Bob Evans
Server
06.2019 - 03.2020
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
LBrands (PINK)
Customer Care Representative
08.2018 - 03.2019
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Navigated multiple computer systems and applications to find information.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
Fortis CollegeCenterville, OH
LPN Program from Nursing
06-2026
Kettering Fairmont High SchoolKettering, OH
High School Diploma
05-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Inbound customer service
- Call center experience
- First call resolution
- Order processing
- Complaint handling
- Phone etiquette
- Product knowledge
- Billing coordination
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Server
Bob Evans
06.2019 - 03.2020
Customer Care Representative
LBrands (PINK)
08.2018 - 03.2019
Fortis College
LPN Program from Nursing
Kettering Fairmont High School
High School Diploma
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