Taylor Castillo
Aurora,CO
Summary
Dynamic and reliable professional with a strong work ethic, honed at Garden Plaza of Aurora. Proven ability to deliver exceptional customer service while multitasking effectively in high-pressure environments. Recognized for enhancing customer satisfaction through effective communication and quick problem solving, alongside maintaining cleanliness and organization in all tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Garden Plaza Of Aurora; Aurora
Aurora, CO
03.2024 - Current
- Experienced in delivering friendly service to ensure customer satisfaction.
- Efficient in managing multiple tables, handling orders, and serving food and drinks quickly.
- Strong communication skills to take accurate orders and address customer needs effectively.
- Able to work under pressure during busy shifts while maintaining high standards of service.
- Focused on creating a welcoming atmosphere to enhance the overall dining experience.
- Assisted in menu recommendations, enhancing customer satisfaction and engagement.
- Maintained cleanliness and organization of dining area to meet health standards.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Multitasked effectively to manage multiple tables and guests requests simultaneously.
Babysitter/Housekeeper
Graciela’s Babysitting
Aurora, CO
05.2022 - 02.2024
- Supervised children in safe, engaging environments to ensure well-being and positive experiences.
- Developed age-appropriate activities that fostered creativity and learning among children.
- Communicated effectively with parents regarding children's progress and daily activities.
- Maintained cleanliness and organization of play areas to promote safety and accessibility.
- Supervised children under the age of 6, ensuring they were fed and safe.
- Earned a raise by demonstrating strong skills in managing behavior and maintaining a positive environment and attitude.
- Promoted to housekeeper role after consistently proving strong reliability and capability.
- Managed laundry, bedding, and household, upkeep to ensure a tidy and welcoming environment.
- Maintained clean, organized, and sanitary living spaces with strong attention to detail.
- Performed thorough cleaning tasks, including sweeping, mopping, cleaning dishes, and disinfecting surfaces.
Education
GED -
Community College of Aurora
Aurora, COSkills
- Strong work ethic
- Exceptional customer service
- Ability to stay calm and efficient under pressure
- Quick problem solving and adaptability
- Team collaboration in high volume settings
- Strong communication with customers and team members
- Multitasking and time management
- Patience and conflict resolution
- Strong sense of responsibility and reliability
- Household cleaning and sanitation
- Task prioritization
- Trustworthiness and respect
- Meal preparation and organization
Certification
CPR Certification
Timeline
Server
Garden Plaza Of Aurora; Aurora
03.2024 - Current
Babysitter/Housekeeper
Graciela’s Babysitting
05.2022 - 02.2024
GED -
Community College of Aurora