Taylor Castillo
Winter Haven,FL
Summary
Dynamic server with a strong work ethic and exceptional customer service skills.
Overview
10
10
years of professional experience
Work History
Server
Egg Haven Restaurant
Winter Haven, FL
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
Red Lobster
Winter Haven, FL
08.2023 - 01.2026
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Bob Evans
Lakeland, FL
02.2023 - 04.2024
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Engaged in friendly conversation and cultivated strong relationships with repeat customers.
Server/Bartender
The Blue Lagoon
Sebring, FL
10.2019 - 10.2020
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Created and kept conversations with customers with enthusiasm while multitasking other duties.
Server
The Olympic
Avon Park, FL
10.2016 - 10.2019
- Provided exceptional customer service.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
Associate of Arts -
South Florida State College
Avon Park, FLSkills
- High volume dining
- Food safety
- Strong work ethic
- Exceptional customer service
- Positive guest interactions
Timeline
Server
Egg Haven Restaurant
05.2025 - Current
Server/Bartender
Red Lobster
08.2023 - 01.2026
Server
Bob Evans
02.2023 - 04.2024
Server/Bartender
The Blue Lagoon
10.2019 - 10.2020
Server
The Olympic
10.2016 - 10.2019
Associate of Arts -
South Florida State College