Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Store Sales Manager
Famous Footwear
Grove City, OH
06.2022 - Current
Maintained accurate records of all sales transactions and updated inventory levels accordingly.
Managed the day-to-day operations of the store including overseeing staff, scheduling shifts, and resolving customer complaints.
Ensured that merchandise was accurately priced and labeled according to company policy.
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Resolved customer complaints regarding sales and service.
Assistant Manager
Famous Footwear
Grove City, OH
03.2019 - 06.2022
Supervised daily operations including scheduling shifts, assigning duties.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assistant Manager
Rue21
Columbus, OH
03.2018 - 03.2019
Delegated daily tasks to team members to optimize group productivity.
Enforced company policies and procedures to strengthen operational standards across departments.
Served as a liaison between staff members and senior management personnel.