Taylor Conway
Surprise,AZ
Summary
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Scheduling Coordinator
Academic Urology & Urogynecologists of Arizona
- Current
- I am responsible for answering incoming calls to schedule, reschedule and cancel patient appointment
- Answer patients' questions regarding basic medical tests and procedures if I am not able to I send patient messages to providers and there MA and APPs
- I Provide instructions to patients to ensure that they are prepared for examinations and procedure
- Confirm patient appointments
- Receive patients referrals call patient then index it in to there chart
- I Verify insurance details and informing patients of un-covered fees
Delivery Driver
Jimmy John's Sandwiches
10.2023 - 08.2024
- I am responsible for greeting customers coming in and taking their orders
- Help make sandwiches when customers order online I am responsible for gathering there information and taking there food to there house.
Cashier/Customer Service
Shell Gas station/ EZ Mart
09.2023 - 12.2023
- Greeting guest as they come in
- Making sure they have everything they want
- Taking care of them as they are at my register and responsible for their money and card info.
Warehouse Worker
Amazon
01.2023 - 11.2023
- Job entails being on an assembly line grabbing the boxes that get unloaded from the trailer
- Opening them with the proper safety equipment and dumping what's in the box into a bin
- Making sure my estimation that it doesn't weigh over 25 lbs sends to the next line.
Cashier/Customer Service
Pilot Flying J-Gas (28)
06.2022 - 01.2023
- I was responsible for greeting customers coming in, assisting customers, maintaining the inventory of products on store shelves, operating the cash register and running credit card transactions, and cleaning the gas station shop and restrooms.
To-Go Host
Oregano's Pizza Bistro
04.2022 - 12.2022
- I am responsible for greeting customers as they arrive/leave
- I sat them in the rotation of the servers
- If it's a big party I will try and arrange and accommodate something to make sure they are happy
- I also go around and bus tables and see if I can get anything for anyone
- As well as being responsible and doindoing togo
- As a togo person I would bag customers' food making sure it goes in the right bag
- Answer phone calls and put in food orders
- If we didn't have something I would try and find something similar.
Animal Caretaker
Wags and whiskers pet resort
05.2022 - 07.2022
- I am responsible for taking care of dogs and cats
- I supervise and manage the animals while they are all together and making sure they don't fight
- Take new customers around the facility and explain what we do so they are comfortable leaving their animals with us
- Responsible giving animals medication if needed.
Restaurant
Bualo Wild Wings
10.2021 - 04.2022
- Was responsible for greeting customers as they walked in and as they were leaving
- Seat them in rotation for the server
- As well as being responsible for the phone
- Answering phone calls, taking orders and assisting them with what they might need
- Had to bag to-go orders and make sure everything was right and the customer got everything they needed
- Was responsible for the register checking people out
- I also ran food to the tables
- Sometimes helping the servers out and grabbing a table and taking their order and just being their server while doing all my responsibility and duties as a host.
Cashier/Sales Associate
Petco
10.2020 - 10.2021
- Greeted all customers that came in the store
- Provided each customer with the best experience possible by helping them find and purchase the animals and supplies they needed
- Worked at the cash register and ensured that the items were properly stocked and priced
- Explained medicine and other products if they had questions and concerns about.
Education
1 year in Medical -
Yavapai college
Prescott Valley, AZ11.2021
2 years in Psychology -
Northern Arizona University
Flagstaff, AZ01.2021
Diploma -
Millennium High School
Goodyear, AZ05.2019
Skills
- Customer service
- Inventory control
- Cash register operation
- Product promotion
- Integrity
- Responsible
- Team leadership
- Sales orientation
- Busser
- Food Service
- Host/Hostess
- Driving
- Microsoft Office
- Communication Skills
- POS
- Restaurant Experience
- Time Management
- Organizational Skills
- Delivery Driver Experience
- Merchandising
- Upselling
- English
- Food Preparation
- Cooking
- Retail Sales
- Office Management
- Cleaning Experience
- Cash handling
- Google Docs
- Animal restraint
- Animal care
- Pet care
- Animal handling
- Kennel experience
- Dog handling
- Cash register
- Front desk
- Retail sales
- Patient care
- Leadership
- Insurance Verification
- Healthcare industry understanding
- Appointment Scheduling
- Patient Scheduling
- Appointment Coordination
- Customer Service
- Multitasking
Certification
- Driver's License
- Food Handler Certification
Timeline
Delivery Driver
Jimmy John's Sandwiches
10.2023 - 08.2024
Cashier/Customer Service
Shell Gas station/ EZ Mart
09.2023 - 12.2023
Warehouse Worker
Amazon
01.2023 - 11.2023
Cashier/Customer Service
Pilot Flying J-Gas (28)
06.2022 - 01.2023
Animal Caretaker
Wags and whiskers pet resort
05.2022 - 07.2022
To-Go Host
Oregano's Pizza Bistro
04.2022 - 12.2022
Restaurant
Bualo Wild Wings
10.2021 - 04.2022
Cashier/Sales Associate
Petco
10.2020 - 10.2021
Patient Scheduling Coordinator
Academic Urology & Urogynecologists of Arizona
- Current
1 year in Medical -
Yavapai college
2 years in Psychology -
Northern Arizona University
Diploma -
Millennium High School
Similar Profiles
Dani GarciaDani Garcia
Research Assistant at Arizona Urology SpecialistsResearch Assistant at Arizona Urology Specialists
MELISSA LEYVAMELISSA LEYVA
Medical Biller at Arizona Advanced UrologyMedical Biller at Arizona Advanced Urology
Lorenna TruongLorenna Truong
Surgical Poster at Arizona Urology SpecialistsSurgical Poster at Arizona Urology Specialists
Megan Fraser, FNP-CMegan Fraser, FNP-C
Family Nurse Practitioner at MedEvalsFamily Nurse Practitioner at MedEvals
La Fern ReynoldsLa Fern Reynolds
Regional Claims Owner III at Farmers Insurance ExchangeRegional Claims Owner III at Farmers Insurance Exchange