TAYLOR CORNELIUS
Liberty Hill,TX
Summary
Sales professional prepared for driving revenue and growth. Proven success in cultivating client relationships and closing deals. Effective team collaborator, adaptable, and focused on achieving results. Skilled in negotiation and communication, valued for reliability and flexibility.
Overview
6
6
years of professional experience
Work History
Reservation Agent
Miraval Austin
Austin,TX
05.2024 - Current
- Managed reservation system to ensure accurate booking details for clients.
- Assisted customers with inquiries, providing timely and effective solutions.
- Coordinated with team members to streamline booking processes and enhance efficiency.
- Processed cancellations and modifications while maintaining customer satisfaction standards.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Handled billing information over phone.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Provided customers with information about availability and pricing.
Stock Associate
World Market
Liberty Hill, TX
06.2022 - 05.2023
- Stocks merchandise, clearly label items and arrange according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintain effective team member communication.
- Block and face products on displays and shelves in accordance with company policy.
- Assists customers by finding items quickly to boost store satisfaction rates.
- Removes debris and packaging from boxes and separate for recycling or disposal.
- Use dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Manage inventory storage in a clean and organized fashion.
- Greet customers and direct to requested products.
- Assist maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Check and pull defective or expired products from shelves.
- Help customers complete purchases by moving heavy items, collecting payments and bagging purchases.
CSR/Prep Cook
MainStreet Social
Liberty Hill, TX
07.2021 - 06.2022
- Responsible for maintaining good customer relations
- In charge of prep work for the efficient flow of production
- Consulted with customers regarding product needs
- In charge of organizing and cleaning
- Working closely with co-workers as a team player
- Responsible for correctly placing orders through computer system
- Assisted in training new hire CSA’s and following through with excellent customer service.
Customer Service Representative
Domino's Pizza
05.2019 - 07.2019
- Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems
- Took over 80 inbound calls per day, attentively listening to customers' questions and concerns
- Consulted with customers regarding product needs
- In charge of organizing and cleaning store
- Working closely with co-workers to assist with their needs
- Responsible for correctly placing orders through computer system
- Assisted in training new hire CSA's.
Education
Master -
COSMIX School Of Makeup Artistry
Fort Lauderdale, FL11.2020
Skills
- 35-40 WPM
- Inbound and outbound calling
- Customer Service
- MS Office
- Problem Resolution
- Effective communication
- Customer relationship management
- Credit card payment processing
- Promotional support
- Store maintenance
- Phone etiquette
- Customer engagement
- Schedule maintenance
Timeline
Reservation Agent
Miraval Austin
05.2024 - Current
Stock Associate
World Market
06.2022 - 05.2023
CSR/Prep Cook
MainStreet Social
07.2021 - 06.2022
Customer Service Representative
Domino's Pizza
05.2019 - 07.2019
Master -
COSMIX School Of Makeup Artistry