Taylor Cosentino
Oswego,NY
Summary
Dynamic and results-oriented professional with proven customer service and problem-solving skills honed at Fancy Schmancy and Chili's Bar and Grill. Excelled in high-pressure environments, enhancing customer satisfaction and fostering repeat business through effective teamwork and multitasking. Demonstrates a strong ability to manage time efficiently and communicate effectively, ensuring operational excellence.
Overview
2
2
years of professional experience
Work History
Sales Associate
Fancy Schmancy
01.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Restaurant Hostess
Chilis's Bar and Grill
08.2020 - 06.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
Bachelor of Arts - Adolescent Education
SUNY College At Oswego
Oswego, NY05-2026
Bachelor of Arts - English
SUNY College At Oswego
Oswego, NY05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Outgoing personality
Affiliations
- Phi Sigma Sigma President
Timeline
Sales Associate
Fancy Schmancy
01.2022 - 08.2022
Restaurant Hostess
Chilis's Bar and Grill
08.2020 - 06.2021
Bachelor of Arts - Adolescent Education
SUNY College At Oswego
Bachelor of Arts - English
SUNY College At Oswego
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