Taylor DeForrest
Portland,Oregon
Summary
Motivated and passionate part-time student nearing graduation with four years of retail experience at American Eagle Outfitters. Known for strong communication skills, a positive attitude, and a commitment to delivering an exceptional customer experience. Ready to apply a solid work ethic and real-world experience to new professional opportunities after graduation.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
10.2021 - Current
- Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
Event Server
Farm 12 Restaurant and Events
05.2023 - 08.2024
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
Education
Bachelor of Arts - Psychology And Sociology
University of Portland
Portland, OR05-2025
Associate of Arts -
Pierce College
Puyallup, WA06-2022
Skills
- Customer service
- Effective communicator
- Goal-oriented mindset
- Time management
- Computer skills
- Punctual and reliable
- Team collaboration
- Active listening
- Energetic and enthusiastic
- Complex Problem-solving
- Research
Timeline
Event Server
Farm 12 Restaurant and Events
05.2023 - 08.2024
Brand Ambassador
American Eagle Outfitters, Inc
10.2021 - Current
Bachelor of Arts - Psychology And Sociology
University of Portland
Associate of Arts -
Pierce College
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