Taylor Delligatti
Tampa
Summary
Professional in employee relations, HRIS management, and customer engagement, seeking to leverage skills in a dynamic role within human resources or customer service. Achievements include effectively resolving employee inquiries and enhancing customer retention through strategic negotiation and relationship management. Proficient in CRM systems, Oracle, and Citrix, demonstrating adaptability and strong communication abilities.
Overview
6
6
years of professional experience
Work History
Human Resources Administrator
Digital Elite Global
03.2023 - Current
- Utilize human resources knowledge base to answer employee inquiries/issues.
- Use procedures, policy manuals, knowledgeable tools and/or other reference materials to assist in resolving inquiries or issues.
- Maintain accurate and up-to-date employee records in HRIS systems.
Account Manager
ADT
03.2021 - 08.2022
- Negotiate and close all contracts presented to potential customers.
- Assisted and solved escalated customers situation wanting to cancel services by offering discounted rates, contracts and upgrades.
- Assisted with installation, service and billing departments as required and performed all other duties and projects assigned.
- Developed successful customer relationships to boost sales opportunities.
Project Coordinator
Lowes
01.2019 - 12.2021
- Streamlined project workflows, boosting team efficiency and ensuring timely deliveries.
- Coordinated cross- functional teams, achieving high client satisfaction.
- Built strong stakeholder relationships aligning on project goals.
- Ensured compliance documents for permits and Lead Safe Practices are accurate and properly uploaded.
Education
State Board Of Education
Tallahassee, FLSkills
- Employee relations
- HRIS management
- Recruitment coordination
- CRM
- Oracle
- Citrix
- Effective communication
- Microsoft
- Adaptability
- Customer Engagement
Timeline
Human Resources Administrator
Digital Elite Global
03.2023 - Current
Account Manager
ADT
03.2021 - 08.2022
Project Coordinator
Lowes
01.2019 - 12.2021
State Board Of Education