Summary
Overview
Work History
Education
Skills
Certification
References
Publications
Affiliations
Timeline
Generic

Taylor DiTommaso

West Palm Beach

Summary

Dynamic professional with a strong background in customer service and attendance tracking at Lighthouse Elementary School. Proven ability to enhance communication and organization, ensuring efficient operations. Skilled in data entry and fostering positive relationships, contributing to a welcoming environment and improved attendance management. Adaptable team player committed to excellence in all tasks.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Attendance Clerk

Lighthouse Elementary School
Jupiter
09.2024 - Current
  • Process daily attendance records for students and staff efficiently.
  • Communicate with parents regarding student absences and attendance policies.
  • Collaborate with teachers to track student attendance trends and issues.
  • Train new staff on attendance procedures and data entry processes.
  • Welcomed visitors to main office and asked questions in effort to determine how to best serve needs.
  • Placed calls to parents to determine reasons for students' absences, meticulously noting details.
  • Interacted with employees in a professional manner when addressing attendance-related issues.

Front of House

Bagel Boyz
Jupiter
05.2024 - 09.2024
  • Assisted in training new staff members on front of house operations.
  • Assisted in setting up and restocking the front of house area with necessary items.
  • Established effective communication channels between front of house personnel and back of house teams.
  • Cleaned and organized front of house to foster welcoming and aesthetically pleasing environment.
  • Communicated efficiently between front of house staff and kitchen personnel regarding order status updates.
  • Cleaned and organized front of house to maintain optimal health and safety practices.

Veterinary Receptionist

PGA Animal Clinic
Palm Beach Gardens
10.2023 - 03.2024
  • Provided excellent customer service to clients by answering phones promptly and courteously, addressing inquiries, and scheduling appointments.
  • Answered a high volume of calls in a professional manner while providing accurate information on products and services offered by the clinic.
  • Maintained records of all animals seen at the clinic including vaccinations, treatments, medications administered and other related services provided.
  • Verified client information including name, address, telephone number, payment method and pet information prior to appointment.
  • Communicated effectively with co-workers to ensure smooth functioning of the clinic.
  • Greeted and checked in patients, collected patient information, and scheduled appointments.
  • Ensured that all financial transactions were accurately recorded in accordance with company policy and procedures.

Student Worker

Keiser University
West Palm Beach
05.2022 - 03.2023
  • Recording and maintaining records for each horse received (medical, show, breeding).
  • Manual labor (mucking stalls, washing buckets).
  • Handling horses, Doctoring horses (attending to medical needs).
  • Organizing schedules for other student workers.
  • Training horses (on the ground and in the saddle).
  • Demonstrated ability to manage multiple tasks simultaneously and prioritize work accordingly.
  • Maintained confidential records while ensuring accuracy of all documents processed.
  • Supported campus-wide initiatives and programs through participation and assistance.
  • Demonstrated professionalism, reliability, and strong work ethic in all tasks and responsibilities.

Hostess

J. Alexander's Restaurants
Palm Beach Gardens
10.2020 - 03.2022
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Demonstrated flexibility by helping out in other departments as needed.
  • Assisted in seating guests and managing the wait list.
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Communicated clearly with servers regarding guest needs or requests.
  • Demonstrated excellent customer service skills to ensure a pleasant dining experience.
  • Maintained cleanliness of the lobby area, including wiping down tables and chairs.

Concession Stand Worker

PBGYAA
Palm Beach Gardens
09.2016 - 08.2021
  • Maintained a clean and safe work environment by adhering to health and safety standards, regulations, and procedures.
  • Restocked supplies such as napkins, condiments, and straws throughout the day for convenience of customers.
  • Developed positive relationships with other staff members through active participation in team meetings and activities.
  • Managed time effectively by efficiently completing tasks within allotted time frames.
  • Displayed knowledge of food items offered at the concession stand including ingredients, nutritional information, and pricing.
  • Provided accurate change back to customers based on payment received using basic math calculations quickly and accurately without calculator assistance.
  • Utilized effective communication techniques when interacting with customers or coworkers in person or on the telephone.
  • Prepared various food items such as hot dogs, popcorn, nachos, pretzels, and pizza slices according to established recipes.
  • Operated cash registers accurately to ensure customer satisfaction during transactions.
  • Resolved customer complaints promptly and professionally.
  • Assisted in the setup and takedown of concession stand operations, including equipment, signage, and displays.
  • Maintained a positive and friendly attitude, promoting a welcoming and enjoyable customer experience.

Barn Hand

Last Chance Ranch
Palm Beach Gardens
08.2019 - 06.2020
  • Mucked and maintained horse stalls to promote stable upkeep and health of horses.
  • Reported any injuries or illnesses immediately to supervisors and assisted with treatment.
  • Attended to animals by monitoring food and water supplies.
  • Groomed and bathed horses, caring for manes and tails.
  • Rode and trained horses to develop animal socialization.
  • Followed safety protocols when handling equine equipment and working with animals.
  • Exercised animals and performed general care to maintain optimal health.
  • Monitored health of horses including administering medications and providing general care.
  • Communicated effectively with owners about animal progress and changes in behavior.
  • Provided daily care for horses such as grooming, feeding, exercising and monitoring their wellbeing.

Education

Associate of Science - Business Administration

Colorado Christian University
Denver, CO
04-2026

High school diploma -

Palm Beach Gardens High School
Palm Beach Gardens
05.2019

Skills

  • Customer service
  • Cashier
  • Food Service
  • Strong Writing
  • Equine Education and Experience
  • Proficient in Microsoft Word
  • Creative Thinking
  • Cooperative Attitude
  • Adaptable and Flexible
  • Attendance tracking
  • Record keeping
  • Data entry
  • Effective communication
  • Strong organization
  • Client service
  • Verbal and written communication

Certification

Microsoft Word Certification, 02/01/23, Certified through Microsoft to navigate Microsoft Word.

References

References available upon request

Publications

Do The Write Thing - Essay Submission, 2015

Affiliations

  • Horsewoman and Proficient Rider
  • Creative Writing
  • Youth Group Volunteer

Timeline

Attendance Clerk

Lighthouse Elementary School
09.2024 - Current

Front of House

Bagel Boyz
05.2024 - 09.2024

Veterinary Receptionist

PGA Animal Clinic
10.2023 - 03.2024

Student Worker

Keiser University
05.2022 - 03.2023

Hostess

J. Alexander's Restaurants
10.2020 - 03.2022

Barn Hand

Last Chance Ranch
08.2019 - 06.2020

Concession Stand Worker

PBGYAA
09.2016 - 08.2021

Associate of Science - Business Administration

Colorado Christian University

High school diploma -

Palm Beach Gardens High School

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