Taylor Dolphin
Sioux Falls,SD
Summary
Detail-oriented professional with strong customer service skills and a proven ability to strengthen client relationships. Experienced in managing cash transactions and enhancing overall client satisfaction.
Overview
5
5
years of professional experience
Work History
Associate Banker
JPMorganChase
Sioux Falls
11.2025 - Current
- Assisted clients with account inquiries and transaction processing, to ensure timely resolution of issues.
- Assisted clients with account inquiries and transaction processing, ensuring timely resolution of issues.
- Collaborated with team members to streamline customer service processes and enhance overall client satisfaction.
- Mentored new associates on bank policies, product offerings, sales techniques, customer service standards ensuring smooth integration into the team environment.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
Lead
Sioux Falls of Thunder Road
Sioux Falls
08.2021 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Security Technician
Midwest Alarms
Sioux Falls, SD
06.2024 - 04.2025
- Installed and configured security systems for residential and commercial clients.
- Conducted routine maintenance and troubleshooting of alarm systems and surveillance equipment.
- Collaborated with clients to assess security needs and recommend tailored solutions.
- Trained junior technicians on installation procedures and system functionalities.
- Coordinated with architects, designers, and electricians during construction projects to ensure seamless integration of security technologies into building designs.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Implemented access control systems in sensitive areas, effectively reducing unauthorized entries and safeguarding critical information assets.
Education
High School Diploma -
Hills-Beaver Creek
Hills, MN05-2022
Skills
- Sales proficiency
- Customer Service-oriented
- Client relationship management
- ATM balancing
- Banking operations support
- Cash handling
- Professionalism
- Portfolio management
- Customer service
- Compliance procedures
- Professional demeanor
Timeline
Associate Banker
JPMorganChase
11.2025 - Current
Security Technician
Midwest Alarms
06.2024 - 04.2025
Lead
Sioux Falls of Thunder Road
08.2021 - 11.2025
High School Diploma -
Hills-Beaver Creek