Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Taylor DuCharme

Kailua-Kona,HI

Summary

Driven professional with a proven track record in customer service and problem-solving, honed across roles at Mystic Closet Boutique and Aquatic Life Divers. Excelled in enhancing guest satisfaction and maintaining safety standards, demonstrating reliability and attention to detail. Achieved zero accidents as a Dive Guide.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Mystic Closet Boutique
Kailua-Kona, HI
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Dive Guide

Aquatic Life Divers
Kailua-Kona, HI
10.2023 - 01.2024
  • Maintained safety standards during excursions, resulting in zero accidents or incidents.
  • Enhanced guest experience by providing informative and engaging guided tours.
  • Built personal relationships with guests to promote positive experiences.
  • Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
  • Shadowed as an assistant instructor.

Sales Associate & Dive Guide

Ocean Encounters
Willemstad, Curacao
06.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Enhanced guest experience by providing informative and engaging guided tours.
  • Maintained safety standards during excursions, resulting in zero accidents or incidents.
  • Built personal relationships with guests to promote positive experiences.
  • Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
  • Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.

Skills

  • Customer Service
  • Problem-solving skills
  • Goal-Oriented
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible
  • Attention to Detail

Certification

  • up to date EFR
  • Dive Instructor

Timeline

Sales Associate

Mystic Closet Boutique
10.2023 - Current

Dive Guide

Aquatic Life Divers
10.2023 - 01.2024

Sales Associate & Dive Guide

Ocean Encounters
06.2023 - 08.2023
  • up to date EFR
  • Dive Instructor
Taylor DuCharme