Taylor Ebsen
Vermillion,SD
Summary
Dynamic professional with a proven track record at Prairie Eye Clinic, excelling in customer service and administrative functions. Demonstrated adaptability and organizational skills, enhancing patient care and streamlining processes. Expert in supply management, achieving significant improvements in supplier efficiency. Skilled in leveraging computer skills for effective communication, embodying self-motivation and problem-solving capabilities.
Overview
10
10
years of professional experience
Work History
Optician
Prairie Eye Clinic
04.2021 - Current
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
Senior Secretary
University Of South Dakota
08.2018 - 08.2020
- Maintained a welcoming environment for visitors by greeting guests professionally, managing phone calls, and directing inquiries to appropriate personnel promptly.
- Organized company events such as holiday parties or team-building exercises to foster a positive work culture within the organization.
- Coordinated travel arrangements for executives, including flight bookings, hotel reservations, and ground transportation logistics.
- Managed high-level correspondence, ensuring timely responses and accurate information dissemination.
- Supported budget management efforts by tracking expenditures, processing invoices, and reconciling financial statements.
Optician
Prairie Eye Clinic
08.2017 - 09.2018
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
Buyer- Home Decor
Furniture Mart USA
05.2014 - 08.2017
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Forecasted purchasing trends and improved merchandising strategies.
Education
High School Diploma -
Lincoln High School
Sioux Falls, SD 05.2004
Skills
- Customer Service
- Administrative Functions
- Multitasking Abilities
- Organizational Skills
- Effective Communication
- Self Motivation
- Adaptability
- Supply Management
- Time Management
- Problem-Solving
- Computer Skills
Timeline
Optician
Prairie Eye Clinic
04.2021 - Current
Senior Secretary
University Of South Dakota
08.2018 - 08.2020
Optician
Prairie Eye Clinic
08.2017 - 09.2018
Buyer- Home Decor
Furniture Mart USA
05.2014 - 08.2017
High School Diploma -
Lincoln High School
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