Efficient and customer-focused professional dedicated to delivering high levels of customer satisfaction. Demonstrates exceptional organizational and leadership skills. Seeking a challenging role that values hard work, compassion, and dedication.
Overview
3
3
years of professional experience
Work History
Shift Manager/Key Holder
Milk & Honey Restaurant
Traverse City, MI
06.2022 - 08.2024
Assisted in leading and motivating a team of 5+ employees to ensure excellent customer service.
Ensured proper opening and closing procedures were followed daily.
Resolved customer complaints promptly and professionally.
Managed shift operations by delegating tasks among team members in order to maximize efficiency.
Personal Instructor
Bella Via Dance Studio - Darby's Dancers
Meqoun, WI
09.2021 - 06.2022
Offered compassionate instruction in dancing for a young boy facing cognitive and physical limitations.
Fostered a friendly and encouraging atmosphere for participants of Darby's Dancers.
Server
Millie & Pepper Restaurant
Traverse City, MI
06.2023 - 08.2023
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Server Assistant
North Shore Country Club
Mequon, WI
05.2021 - 08.2024
Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Resolved customer complaints swiftly and professionally when needed.
Education
Bachelor of Science - Kinesiology
Michigan State University
East Lansing, MI
05-2028
High School Diploma -
Saint Francis High School
Traverse City, MI
05-2024
Skills
Customer Service
Teamwork and Collaboration
Communication Skills
Adaptability
Accomplishments
Attained 175 hours of community service throughout high school
Graduated high school magna cum laude
References
References available upon request.
Timeline
Server
Millie & Pepper Restaurant
06.2023 - 08.2023
Shift Manager/Key Holder
Milk & Honey Restaurant
06.2022 - 08.2024
Personal Instructor
Bella Via Dance Studio - Darby's Dancers
09.2021 - 06.2022
Server Assistant
North Shore Country Club
05.2021 - 08.2024
Bachelor of Science - Kinesiology
Michigan State University
High School Diploma -
Saint Francis High School
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