Taylor Faubion
Salina,KS
Summary
Salon manager with extensive experience in customer service and schedule management. Skilled in developing creative promotions and promotional material that enhance client engagement and satisfaction. Proven track record of driving sales growth through targeted marketing strategies.
Overview
9
9
years of professional experience
Work History
Salon Manager
Artistic Nails & Spa
Salina, Kansas
07.2021 - Current
- Coordinated training sessions to enhance staff skills in customer service and technical performance.
- Created and executed marketing campaigns that promoted new services and attracted new clientele.
- Resolved scheduling conflicts to ensure smooth operations and high customer satisfaction.
- Implemented customer feedback systems to gather insights and enhance service offerings.
- Organized team-building activities to foster a positive work culture and employee morale.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Prepared detailed reports on salon performance to inform strategic decision-making.
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
- Resolved guest complaints.
- Generated ideas to increase sales through creative promotions.
- Created content for promotional materials, including brochures, flyers, and websites.
- Developed social media marketing strategies to help brand company and increase sales.
- Analyzed market trends to identify potential opportunities for growth.
Sales & Catering Manager
Homewood Suites Hilton
Salina, Kansas
11.2019 - 12.2020
- Negotiated catering contracts with clients to secure optimal services.
- Coordinated pre-event setup, including tables, chairs, and decorations.
- Created comprehensive reports detailing event planning progress, timelines, and budgets.
- Provided on-site support during events, addressing issues as they arose.
- Assisted guests by offering directions and information about amenities.
- Conducted site walk-throughs and meetings to review checklists and assign tasks.
- Performed sales consultations, educating clients on product offerings and services.
Director of Sales
Candlewood Suites Hotel
Salina, Kansas
06.2016 - 10.2019
- Executed promotional campaigns to boost brand visibility and attract new clientele.
- Conducted market research to identify trends and growth opportunities.
- Strengthened partnerships with local businesses to enhance community engagement.
- Mentored junior sales staff, fostering skills development and improving team effectiveness.
Education
Business Administrative Technology
Salina Area Technical College, Salina, KS
Salina, KS05-2015
High School Diploma -
Tescott High School
Tescott, KS08-2014
Skills
- Customer service and support
- Schedule management
- Marketing strategy
- Team leadership
- Social media marketing
- Event planning
- Problem solving
- Creative promotions
Timeline
Salon Manager
Artistic Nails & Spa
07.2021 - Current
Sales & Catering Manager
Homewood Suites Hilton
11.2019 - 12.2020
Director of Sales
Candlewood Suites Hotel
06.2016 - 10.2019
Business Administrative Technology
Salina Area Technical College, Salina, KS
High School Diploma -
Tescott High School