Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Taylor Fierro

Beaverton,OR

Summary

Dedicated healthcare professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 8 years of relevant work experience to your team. Sufficient in Microsoft, Epic, Infinity, and Athena Software.

Overview

8
8
years of professional experience

Work History

PAS Specialist

OHSU
06.2023 - Current
  • Provide high quality customer service to everyone. This includes communicating accurately, openly, supportively, in a timely manner, and extending special attention and sensitivity to all patients, visitors, and fellow employees.
  • Enters all information accurately into OHSU databases or into the medical record when necessary
  • Utilize an Automated Call distributor (ACD) to answering incoming calls. Remain available to accept incoming calls at all times.
  • Performing clinic check in and check out procedures; collection of patient payments (copays, prepays and payments on account)

Obstetrics and Gynecology Receptionist

The Oregon Clinic At Legacy Emanuel Hospital
06.2020 - 06.2023
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed Legacy laboratory results to correct clinical staff members.
  • Registered and verified ER patient records before triage with most up-to-date information.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.

Obstetrics and Gynecology Scheduler

Northwest Women’s Clinic
08.2018 - 06.2020
  • Scheduled follow-up visits and instructed care for new mothers for weeks immediately following childbirth.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Completed patient referrals to other medical specialists.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Veterinary Assistant

Aniaml Care Group Of Lake Oswego
03.2018 - 08.2018
  • Evaluate incoming patients to determine treatment needs and urgency of care.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Assist Doctors and Veterinary Technicians with routine care by recording patient's weight, taking temperatures, restraining animals for health exams, vaccinations, and lab work.
  • Fill the proper medications prescribed by Veterinarians to help treat patients.

Hospital Assistant

Animal Care Group Of Lake Oswego
01.2017 - 03.2018
  • Responsible for obtaining and uploading medical records to patient’s charts in Infinity software.
  • Assists customer service representatives in checking-in clients, scheduling appointments, collecting payments, replying to emails, and relaying important information from clients to Doctor’s using Message Center.
  • Submits all insurance claims for clients in a timely and efficient matter. This includes sending patient’s records with an itemized invoice and correct diagnosis from a Doctor.

Animal Care Taker

Animal Care Group Of Lake Oswego
07.2016 - 01.2017
  • Taking proper care of boarding and hospitalized patients by walking, feeding and administering any medications, along with thorough documentation of each patient during their boarding stay.
  • Multitasking general hospital duties such as laundry and house keeping of the hospital.
  • Cross Trained as a Veterinary Technician Assistant to help with restraint of patients who are getting treatment, medications, nail trims, x rays, etc.
  • Completed Radiation use and Safety Training Course.

Education

No Degree - Health Services Administration

Portland Community College
Portland, OR

High School Diploma -

Hillsboro High School
Hillsboro, OR
06.2015

Skills

  • Responsible
  • Takes Initiative
  • Money Handling
  • Customer Service
  • Multi-line phone talent
  • Patient-focused care
  • Medical Records Management
  • Managing prescription refills

Timeline

PAS Specialist

OHSU
06.2023 - Current

Obstetrics and Gynecology Receptionist

The Oregon Clinic At Legacy Emanuel Hospital
06.2020 - 06.2023

Obstetrics and Gynecology Scheduler

Northwest Women’s Clinic
08.2018 - 06.2020

Veterinary Assistant

Aniaml Care Group Of Lake Oswego
03.2018 - 08.2018

Hospital Assistant

Animal Care Group Of Lake Oswego
01.2017 - 03.2018

Animal Care Taker

Animal Care Group Of Lake Oswego
07.2016 - 01.2017

No Degree - Health Services Administration

Portland Community College

High School Diploma -

Hillsboro High School

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Taylor Fierro