Taylor Fleming
Port Saint Lucie,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Realtor
The Keyes Company
09.2023 - Current
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Account Manager
GardaWorld Federal Services
08.2022 - 08.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
Sales Representative
GardaWorld Federal Services
11.2021 - 08.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service with 50+ cold calls a day
Personnel Security Specialist
GardaWorld Federal Services
03.2018 - 11.2021
- Conducted background investigations and security checks for employees and contractors.
- Maintained confidentiality of classified and sensitive materials.
- Assembled and maintained applicant files.
- Determined suitability of clearance levels based on results of background checks.
92A Automated Logistical Specialist
US Army Reserve
02.2014 - 02.2020
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Met or exceeded production goals and objectives by following strict procedures.
- Evaluated team performance and provided feedback on areas requiring improvement.
File Clerk
Passport Agency
08.2017 - 03.2018
- Assisted with data entry and administrative support tasks to help meet team goals.
- Maintained physical and computer-based filing systems.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Managed sensitive or confidential files with attention to data security and storage policies.
- Examined, categorized, and sorted incoming documents.
Education
High School Diploma -
Maurice J McDonough
Pomfret, MD05.2013
Associate of Arts - Communication
College of Southern Maryland
La Plata, MD05.2017
Skills
- Property Tours
- Real Estate Industry Understanding
- Market and Competitive Analysis
- Sales Development
Timeline
Realtor
The Keyes Company
09.2023 - Current
Account Manager
GardaWorld Federal Services
08.2022 - 08.2023
Sales Representative
GardaWorld Federal Services
11.2021 - 08.2022
Personnel Security Specialist
GardaWorld Federal Services
03.2018 - 11.2021
File Clerk
Passport Agency
08.2017 - 03.2018
92A Automated Logistical Specialist
US Army Reserve
02.2014 - 02.2020
High School Diploma -
Maurice J McDonough
Associate of Arts - Communication
College of Southern Maryland
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