Taylor Forseth
Lake Oswego
Summary
Dynamic Hostess Manager with proven expertise in reservation management and exceptional customer service. Excelled in enhancing guest satisfaction and streamlining operational processes. Demonstrates strong guest relations and food safety compliance, contributing to significant improvements in efficiency and team collaboration.
Overview
2
2
years of professional experience
Work History
Hostess Manager
Lake View Tap House
04.2024 - 08.2024
- Streamlined reservation process for increased efficiency and improved guest experience.
- Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
- Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
- Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
Hostess Manager
Nicolettes Table
11.2022 - 10.2023
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose including making reservations via phone
- Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
Barista
Coffee Bean & Tea Leaf
04.2022 - 10.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Interacted with customers during hectic periods to promote positive environment.
- Contributed to a positive team environment through effective communication and collaboration with coworkers
Education
High School Diploma -
Lakeridge Highschool
Lake Oswego, OR06-2024
Skills
- Reservation management
- Employee scheduling
- Food safety compliance
- Brand representation
- Guest relations
- Customer service
Timeline
Hostess Manager
Lake View Tap House
04.2024 - 08.2024
Hostess Manager
Nicolettes Table
11.2022 - 10.2023
Barista
Coffee Bean & Tea Leaf
04.2022 - 10.2022
High School Diploma -
Lakeridge Highschool
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