Taylor Garces
Lewisville,Tx
Summary
Experienced customer service professional with excellent communication skills and a strong ability to problem solve under pressure. Highly organized and detail-oriented individual with a passion for providing exceptional customer service and building positive relationships. Results-driven professional with a proven track record of exceeding targets and driving revenue growth looking for a role in a structured and goal-oriented organization. Experienced manager with a strong background in strategic planning and operational excellence.
Detail-oriented Bank Teller proficient in cash handling and customer relationship management. Known for resolving issues and enhancing customer satisfaction through effective communication.
Overview
4
4
years of professional experience
Work History
Bank Teller
PNC Bank
Flower Mound, Texas
12.2024 - Current
- Processed customer transactions, including deposits, withdrawals, and transfers with attention to detail.
- Assisted customers with account inquiries and provided information on banking products and services.
- Maintained an organized cash drawer, ensuring proper currency and coin counts throughout the day.
- Collaborated with team members to streamline operations and improve customer experience.
- Handled customer complaints and issues professionally, ensuring satisfaction and retention.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Ensured a welcoming atmosphere for customers by managing front desk interactions effectively.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Childcare Worker
Blossom Valley Academey
Lewisville, Tx
02.2024 - 06.2024
- Provided childcare services for a family with three children, including creating educational activities and meal preparation.
- Worked as a summer camp counselor, supervising and organizing activities for children aged 5-12.
Front End Manager
Restaurant Depot
Lewisville, Tx
08.2023 - 02.2024
- Collaborated with interdisciplinary team members to assess and address client needs and progress.
Front End Supervisor
Restaurant Depot
Lewisville, Tx
02.2023 - 08.2023
- Made the schedule each week for my department.
- Managed the team and guided them down the right path of success.
- Trained my entire staff as well as any supervisors.
- Counted each product on the cart before each customer leaves to keep inventory on track.
- Resolved an issue or stressful situations and reassure them that they need to not stress and stay calm and that I'll slow back down.
Front Office Receptionist
Restaurant Depot
Lewisville, Tx
07.2021 - 02.2023
- Managed front desk operations and greeted clients in a professional manner.
- Answered and directed incoming phone calls and emails efficiently.
- Scheduled appointments and maintained organized filing systems.
CRT
Restaurant Depot
Lewisville, Tx
07.2022 - 01.2023
- 3 years of experience working in a warehouse environment, with a focus on inventory management and order fulfillment.
- Skilled in operating different types of receiving equipment, such as forklifts and pallet jacks.
- Demonstrated ability to accurately receive and process large volumes of incoming shipments.
Education
High School Diploma -
LHS
Lewisville, TxSkills
- Communication
- Problem-solving
- Leadership
- Teamwork
- Critical thinking
- Time management
- Organizational
- Attention to detail
- Cashier
- Cash handling
- Team collaboration
- Customer relationship management
- Money management
Languages
- ASL, intermediate
- English, advanced
Personal Information
Date of Birth: 08/24/97
Timeline
Bank Teller
PNC Bank
12.2024 - Current
Childcare Worker
Blossom Valley Academey
02.2024 - 06.2024
Front End Manager
Restaurant Depot
08.2023 - 02.2024
Front End Supervisor
Restaurant Depot
02.2023 - 08.2023
CRT
Restaurant Depot
07.2022 - 01.2023
Front Office Receptionist
Restaurant Depot
07.2021 - 02.2023
High School Diploma -
LHS