Taylor Giese
Lithia,FL
Summary
Accountable professional demonstrating a high level of ownership and initiative. Quick and effective at decision making and maintaining excellent customer service throughout the customers experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
New Home Sales Consultant
Casa Fresca Homes
09.2022 - Current
- First year with Casa Fresca I closed 50 Homes.
- Second year/ Current Year I have closed 30 homes YTD.
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
- Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
- Generated leads by participating in industry events, networking opportunities, and utilizing social media marketing techniques.
Home Finding Specialist
KB Home
12.2018 - 04.2019
- Coordinate and handle sales leads generated from the internet and telephone inquires.
- Will facilitate a customer inquiry through preliminary product identification and financial pre-qualification.
- Schedule direct appointments with community sales representatives. Assist with special events and grand openings.
- Respond quickly to leads within 8 hours.
- Have the ability to connect over the phone and online effectively
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
New Home Sales Consultant
Homes By WestBay LLC.
03.2017 - 07.2018
- Converted prospects to closed sales for clients located throughout Tampa.
- Delivered positive, effective sales presentations.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Informed home buyer of the sales, construction and warranty processes.
- Accompanied buyers and sellers to their home inspections and appraisals.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand their property needs and preferences.
- Met all monthly and quarterly sales goals.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Real Estate Agent/Realtor
Pepine Realty
04.2016 - 01.2017
- Gives all clients, the most up-to-date feedback on the state of the market, its trends, and comparable sales, giving buyers a realistic outlook on what they can expect to achieve in today's market.
- Worked with experienced brokers and a staff that reflect her commitment to ethics and superior client service.
- Communicated with clients to understand their property needs and preferences.
- Followed up with prospective buyers regarding incentives from the builder and new developments in the surrounding area.
- Worked closely with clients to get the appropriate loans, inspections and credit reports.
Shift Leader
Server The Swamp Restaurant
01.2013 - 01.2015
- For The Swamp Restaurant I acted as a voice from the wait staff to the managers.
- Oversaw and directed the closing of the restaurant nightly.
- Ensure that all guest receive exceptional service.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Bloomingdale Senior High School
Valrico, FL2011
Associate of Arts -
Santa Fe Community College
Gainesville, FLCertification
MLS (3 years)
Interests
Dave Ramsey's Financial Peace December 2016 to Present
Florida Real Estate License September 2016 to March 2020
Additional Information
- Willing to relocate anywhere in the US, Authorized to work in the US for any employer
Timeline
New Home Sales Consultant
Casa Fresca Homes
09.2022 - Current
Home Finding Specialist
KB Home
12.2018 - 04.2019
New Home Sales Consultant
Homes By WestBay LLC.
03.2017 - 07.2018
Real Estate Agent/Realtor
Pepine Realty
04.2016 - 01.2017
Shift Leader
Server The Swamp Restaurant
01.2013 - 01.2015
MLS (3 years)
High School Diploma -
Bloomingdale Senior High School
Associate of Arts -
Santa Fe Community College
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