Taylor Gray
Brookshire
Summary
Dynamic office manager with over a decade of QuickBooks expertise at Katy Glass & Mirror Inc, excelling in financial accuracy and client relations. Proven leader in office management, adept at optimizing schedules and enhancing team productivity. Skilled in accounts payable/receivable and bank reconciliation, ensuring seamless operations and exceptional service delivery.
Overview
19
19
years of professional experience
Work History
Office Manager
Katy Glass & Mirror Inc
Katy
04.2012 - 01.2026
- More than 10 years Quickbooks experience.
- Manage all incoming business and client calls
- Coordinated schedules and appointments for team members and clients.
- Analyzed vendor prices and secured optimal sales terms
- Reviewed and documented expenses while reconciling accounts to uphold accurate current and compliant financial records.
- Managed billing collection processes and generated reporting functions for office.
- Managed appointment scheduling in itinerary coordination for clients and personnel
- Supervised office accounting tasks encompassing AP/AR and payroll to uphold current and accurate financial records.
- Validated salaried and hourly employee time cards to ensure precise weekly payroll
Sales Associate
Feld Entertainment, Inc.
Houston
01.2020 - 01.2022
- Merch
- Scanning product barcodes for sales
- Prep and load operations
- Full-day activities
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized merchandise displays.
- Processed sales transactions efficiently using point-of-sale systems.
- Helped customers find specific products, answered questions, and offered product advice.
Shift Leader
Smashburger
Cypress
08.2010 - 07.2013
- Created and adjusted employee schedules to maintain adequate coverage and meet business demand
- Trained, coached, and managed front- and back-of-house staff, including onboarding, task delegation, and performance feedback
- Supervised daily operations and ensured smooth service during peak hours
- Resolved customer complaints and implemented effective solutions to maintain high satisfaction
- Managed inventory levels and placed orders to ensure consistent product availability
- Verified cash drawers during opening and closing shifts to maintain accuracy and accountability
Game Room Attendant
Chuck E. Cheese
Katy
07.2007 - 08.2010
- Assisted customers with ticket redemption and price selection for optimal experience.
- Reported game malfunctions to maintenance, reducing machine downtime.
- Performed troubleshooting and routine maintenance to ensure equipment remained in optimal condition.
- Supervised safety gate operations to prevent unauthorized access to attraction areas.
- Managed game area operations to ensure a safe environment for guests.
Education
High School Diploma -
Katy High School
05-2010
Some college - Katy, TX
Cy-Fair lone star
Katy, TX01.2011
Skills
- QuickBooks and accounting
- Office management and organization
- Accounts payable and receivable
- Billing and collections
- Time management skills
- Computer proficiency
- Bank reconciliation expertise
- Administrative oversight
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Associate
Feld Entertainment, Inc.
01.2020 - 01.2022
Office Manager
Katy Glass & Mirror Inc
04.2012 - 01.2026
Shift Leader
Smashburger
08.2010 - 07.2013
Game Room Attendant
Chuck E. Cheese
07.2007 - 08.2010
High School Diploma -
Katy High School
Some college - Katy, TX
Cy-Fair lone star