Taylor Hall
Atlanta,GA
Summary
Dedicated Wheelchair Agent at Unifi with expertise in passenger assistance and wheelchair operation. Proven ability to enhance efficiency through teamwork and problem-solving. Recognized for maintaining safety protocols and effectively training new staff, ensuring a seamless experience for passengers with mobility needs. Adaptable and committed to delivering exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wheelchair Agent
Unifi
Atlanta, GA
08.2023 - 08.2024
- Assisted passengers with mobility needs, ensuring timely and safe transportation throughout facility.
- Operated wheelchair equipment, maintaining functionality and adhering to safety protocols.
- Collaborated with team members to streamline passenger assistance processes for improved efficiency.
- Monitored and reported any equipment malfunctions or maintenance needs promptly to supervisors.
- Engaged with passengers to understand specific requirements, offering personalized assistance as needed.
- Trained new staff on operational procedures and best practices for wheelchair assistance roles.
- Located and read airport monitors to determine arrival and departure information.
- Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
Flash Pass
Sixflags
Atlanta, GA
05.2022 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Education
Certificate of Technical Studies - Avionics
Atlanta Technical College
Atlanta, GA05.2025
Skills
- Passenger assistance
- Wheelchair operation
- Safety protocol adherence
- Equipment maintenance reporting
- Airline policies
- Teamwork
- Time management
- Problem-solving abilities
- Organizational skills
- Aircraft maintenance
- Equipment operation
- Troubleshooting techniques
Certification
Avionics Bench Technician
Timeline
Wheelchair Agent
Unifi
08.2023 - 08.2024
Flash Pass
Sixflags
05.2022 - 06.2022
Certificate of Technical Studies - Avionics
Atlanta Technical College