Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Extracurricular activities
Timeline
Compassion, team player, and hard worker
SalesAssociate

Taylor Hansford

Somerset

Summary

Dynamic Sales Associate with TJX Companies, recognized for enhancing customer experiences through exceptional service and relationship building. Proven ability to resolve conflicts and foster loyalty, while effectively managing time and collaborating with team members. Skilled in cash handling and product recommendations, driving increased revenue and customer satisfaction.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

TJX Companies
08.2023 - Current
  • Assisted customers in product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor to support efficient operations.
  • Collaborated with team members to restock shelves and ensure product availability.
  • Engaged with customers to foster relationships and encourage repeat business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Associate Degree in Nursing - Nursing

Somerset Community College
Somerset, KY
05-2027

High School Diploma -

Somerset High School
Somerset KY
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented

Accomplishments

Participated in several dance competitions and Nationals in Florida, winning several trophies, and titles. Helped kids with special needs achieve there schoolwork and arts and crafts.

Interests

  • Crafting and DIY Projects
  • Drawing and Painting
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Music
  • Team Sports
  • Dancing
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Passionate about balancing physical health with mental and emotional wellness

Extracurricular activities

Dance team, Musical theater, Allied health club, and peer tutoring.

Timeline

Sales Associate

TJX Companies
08.2023 - Current

Associate Degree in Nursing - Nursing

Somerset Community College

High School Diploma -

Somerset High School

Compassion, team player, and hard worker

I have been a dancer since i was little which has taught me how to work in a team, be compassionate with others, and not afraid of hard work. 

Taylor Hansford