Taylor Hawkins
Silver Springs,FL
Summary
Dynamic Customer Service Associate with a proven track record at Winn Dixie, excelling in customer satisfaction and complaint resolution. Skilled in both team collaboration and customer support, consistently delivering positive outcomes and feedback. Expert in managing high-volume customer interactions, showcasing exceptional problem-solving abilities and product knowledge.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Winn Dixie
07.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Marion Virtual
Florida 03.2023
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Complaint handling
- Guest services
- Stock replenishment
- Refunds and exchanges
- Employee management
- Complaint escalation
- Customer complaint resolution
Timeline
Customer Service Associate
Winn Dixie
07.2021 - Current
Marion Virtual
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