Taylor Hayden
North Mankato,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Loan Processor
Fairway Independent Mortgage
Eagan, MN
04.2021 - Current
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Provided excellent customer service while responding promptly to inquiries from applicants, lenders and brokers.
- Monitored progress of each loan application from start to finish ensuring timely completion for various types of mortgage loans such as FHA, VA or conventional.
- Developed relationships with clients, real estate agents, lenders, title companies and attorneys throughout closing process.
- Collaborated with underwriters to resolve any discrepancies in applicant's financial profile or documentation issues.
Loan Officer Assistant
Fairway Independent Mortgage
Eagan, MN
05.2019 - 03.2021
- Answered questions regarding loan status and process from customers, real estate agents, title companies.
- Input data into loan origination system accurately and timely.
- Monitored loan applications for completeness and accuracy prior to submission to underwriting department.
- Verified accuracy of all calculations related to mortgage payments, interest rates, taxes, insurance premiums.
Teacher
ISD 196
Rosemount, MN
12.2020 - 09.2021
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Education
Bachelor of Science - Education
Iowa State University
Ames, IA05-2020
Skills
- Loan Servicing
- Interpersonal Communication
- Teamwork and Collaboration
- Dedicated Work Ethic
- Document Management
- Deadline Management
- Proficient in Encompass
- Financial Data Analysis
- Attention to Detail
Timeline
Loan Processor
Fairway Independent Mortgage
04.2021 - Current
Teacher
ISD 196
12.2020 - 09.2021
Loan Officer Assistant
Fairway Independent Mortgage
05.2019 - 03.2021
Bachelor of Science - Education
Iowa State University