Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Taylor Hayes

Dundalk,MD
Taylor Hayes

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

3
years of professional experience

Work History

VInny’s Italian Cafe

Server
11.2024 - Current

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Sparrows Point Country Club

Banquet and Fine Dining Server
04.2023 - 01.2025

Job overview

  • Supported event planning and management teams in creating memorable experiences for clients through exceptional service.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Demonstrated a strong work ethic and punctuality, contributing to overall team success through positive attitude and dedication to the role.
  • Assisted in training new servers, helping them develop strong work habits and excellent customer service skills.

Chick-fil-A

Front of House Employee
11.2022 - 04.2023

Job overview

  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.

Education

Towson University
Baltimore, MD

No Degree from Graphic Design
08.2025 - Current

University Overview

  • Continuing education in Art & Design

Community College of Baltimore County
Essex, MD

Associate of Arts
12-2024

University Overview

  • Dean's List Spring 2024
  • Awarded "Outstanding Co-Curricular Involvement"
  • 3.60 GPA
  • CCBC Honors Student
  • Officer of CCBC Art Club

Sparrows Point High School
Sparrows Point, MD

06-2022

University Overview

  • Honor Roll 2018-2022
  • S.P.H.S. Director's Award for Orchestra 2022
  • BCPS 34th Annual High School Art Exhibition
  • Certificate of Merit: Orchestra
  • Certificate of Merit: National Art Honor Society
  • Certificate of Service: Color Guard
  • Ranked in Top 15% of class

Skills

  • Strong Communication Skills
  • Memory retention
  • Efficient multitasking
  • Cross-training versatility
  • Reliable and punctual
  • Exceptional customer service
  • Safe Food Handling
  • Special Event Coordination
  • Customer Service
  • Hospitality service expertise
  • Service prioritization
  • High-volume dining
  • Team collaboration

Timeline

Towson University

No Degree from Graphic Design
08.2025 - Current

Server

VInny’s Italian Cafe
11.2024 - Current

Banquet and Fine Dining Server

Sparrows Point Country Club
04.2023 - 01.2025

Front of House Employee

Chick-fil-A
11.2022 - 04.2023

Community College of Baltimore County

Associate of Arts

Sparrows Point High School

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Taylor Hayes