Taylor Hill
MD
Summary
Analytical professional with technical expertise and critical thinking skills in data-driven environments. Recognized for high productivity and swift task completion. Specializes in time management, software adaptability, and effective communication. Demonstrates strong teamwork, problem-solving, and leadership capabilities to drive success.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
12.2025 - 05.2026
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Trainee
Baltimore Police Deaprtment
Baltimore, Maryland
11.2023 - 12.2025
- Attended training sessions to learn police procedures and community safety protocols.
- Participated in simulations to understand emergency response strategies thoroughly.
- Collaborated with team members to effectively advance public safety initiatives and foster community engagement.
- Supported officers in daily patrols and community outreach programs to enhance community relations.
- Observed and reported suspicious activities to senior officers promptly.
- Organized documents and maintained accurate records for case files, ensuring accessibility for investigations.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Filled out timesheets and paperwork according to identified requirements.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Collected, arranged, and input information into database system.
Store Manager/Supervisor
Gallo Clothing
04.2021 - 11.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Seasonal Omni Associate
Kohl’s
09.2020 - 02.2021
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Sorted and delivered materials to different work areas and staff.
Warehouse associate
First Team Staffing
08.2020 - 12.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated equipment while observing standard safety procedures.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
High School -
Benjamin Franklin High School At Masonville Cove
Skills
- Customer service
- Community outreach
- Data entry support
- Records management
- Compliance regulations
- Team collaboration
- Emergency response planning
- Critical thinking
- Attention to detail
- Leadership
- Time management skills
- Positive attitude
- Multitasking and organization
- Record keeping
- Quality assurance
- Clear written and verbal communication skills
- Physical stamina
- Documentation and reporting
- Client relationship management
- Adaptability and flexibility
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteTimeline
Delivery Driver
Amazon
12.2025 - 05.2026
Trainee
Baltimore Police Deaprtment
11.2023 - 12.2025
Store Manager/Supervisor
Gallo Clothing
04.2021 - 11.2023
Seasonal Omni Associate
Kohl’s
09.2020 - 02.2021
Warehouse associate
First Team Staffing
08.2020 - 12.2022
High School -
Benjamin Franklin High School At Masonville Cove