Taylor Horton
Matewan,WV
Summary
Dedicated professional with a proven track record in customer service and cash handling, honed across roles at Corner Cafe, Walmart, and Fazolis. Excelled in optimizing service quality through effective teamwork and efficient transaction processing. Skilled in customer assistance, demonstrated by implementing a table rotation system at Buffalo Wild Wings, enhancing guest satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier
Corner Cafe
10.2022 - Current
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
Deli Associate
Walmart
10.2019 - 06.2022
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Drive-Thru Cashier
Fazolis
06.2021 - 11.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Host
Buffalo Wild Wings
05.2018 - 06.2019
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
Associate of Arts - Education
Southern West Virginia Community & Technical
South Williamson, KY05-2023
Skills
- Customer service
- Cash handling
- Microsoft PowerPoint
- Word
- Excel
- Communication with customers
- Restaurant experience
Timeline
Cashier
Corner Cafe
10.2022 - Current
Drive-Thru Cashier
Fazolis
06.2021 - 11.2021
Deli Associate
Walmart
10.2019 - 06.2022
Host
Buffalo Wild Wings
05.2018 - 06.2019
Associate of Arts - Education
Southern West Virginia Community & Technical
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