Taylor House
Cincinnati
Summary
Enthusiastic Restaurant Manager with a passion for the hospitality industry. Motivated by the success of employees, the reputation of the culture, and excellent service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bar/Host Manager
J. Alexander's Restaurants
Cincinnati
12.2016 - Current
- Interview, train, and lead staff
- Conduct shift meetings
- Develop weekly reports for guest reviews as a guide for recognition and improvement for both front and back of house teams.
- Trained in Bar ordering and P&L budget tracking. Helping to maintain less than a 3% gap.
- Proficient in multiple POS systems, such as Micros, Toast, and Aloha.
- Began with the company as a host, server and then bartender.
- Trainer for all positions.
- Promoted to Manager in November 2022.
- Promoted to Coach in Charge of Service in December 2024.
- Selected to support two new restaurant openings (Chandler, AZ, / Plano, TX) as a service lead, where I trained and supported new team members on front-of-house operations and culture.
Expanded Duties Dental Assistant
Dental Blu
Cincinnati
07.2022 - 11.2022
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Enhanced patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Skillfully fabricated temporary crowns, bridges, and other prosthetics as needed during dental procedures.
- Assisted in training new EDDA hires on office protocols, equipment usage, and best practices for chair-side assistance.
- Dr. Angela Arlinghaus Owner and practicing Dentist at Dental Blu
Medical Lab Technician
Cincinnati Children's Hospital Medical Center
Cincinnati
08.2022 - 07.2022
- Maintained documentation on tests performed in lab.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
Louisville Dental Assisting School -
Louisville Dental Assisting School
01.2018
University of Louisville Dental Hygiene - Dental Hygiene
University of Louisville
01.2018
High School Diploma -
Highlands High School
01.2018
Skills
- Team Management
- Team leadership
- Conflict Resolution
- Relationship Building
- Budget Administration
- Adaptable
- Passion for customer satisfaction
Certification
- ServeSafe Certified
- Certified EDDA (Expanded Duties Dental Assistant)
References
- Hope Anderson, Senior Manager of Hospitality & Talent Acquisition, SPB Hospitality, 502-889-6459, hope.anderson@spbhospitality.com
- Dr. Angela Arlinghaus, Owner and practicing Dentist at Dental Blu, 859-992-9687, angela.arlinghaus@gmail.com
Timeline
Medical Lab Technician
Cincinnati Children's Hospital Medical Center
08.2022 - 07.2022
Expanded Duties Dental Assistant
Dental Blu
07.2022 - 11.2022
Bar/Host Manager
J. Alexander's Restaurants
12.2016 - Current
Louisville Dental Assisting School -
Louisville Dental Assisting School
University of Louisville Dental Hygiene - Dental Hygiene
University of Louisville
High School Diploma -
Highlands High School