Taylor Johnson
Pearland,TX
Summary
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Overview
8
8
years of professional experience
Work History
Regional Manager
Kids Empire
Houston
01.2024 - Current
- Oversee multi-unit operations across the Houston market (8 locations), ensuring alignment with company standards and performance expectations
- Lead, coach, and develop Park Managers to improve operational consistency, revenue execution, and labor discipline
- Monitor key performance indicators including sales trends, labor usage, discount activity, and NPS to identify performance gaps
- Conduct regular park visits, audits, and leadership 1:1s to reinforce accountability and execution standards
- Support onboarding, training consistency, and action-plan follow-through across locations
- Partner with HR, Facilities, Finance, and Executive Leadership to resolve operational issues and maintain brand standards
- Promote a culture of ownership, urgency, and guest-focused execution across the market
Park Manager
Kids Empire
06.2022 - 01.2024
- Led daily operations of a high-volume family entertainment venue
- Managed team performance, scheduling, labor allocation, and guest experience standards
- Drove revenue initiatives through team training and consistent operational execution
- Maintained compliance with company policies, safety standards, and operational procedures
- Developed assistant managers and shift leaders to strengthen internal leadership pipeline
District Operator
HK Smith Management
Houston
03.2021 - 06.2022
- Conducted Brand Standard and Customer Experience visits across multiple locations
- Analyzed regional sales data to identify operational opportunities and performance trends
- Assisted in budget planning and operational expansion into two new locations
- Supported leadership teams in improving compliance and execution standards
General Manager
McDonald’s
02.2019 - 03.2021
- Oversaw full restaurant operations including scheduling, HR compliance, financial oversight, and policy execution
- Managed and developed a team of 66+ employees
- Implemented operational improvements to increase sales and reduce service times
- Maintained labor discipline and operational efficiency in a high-volume environment
Assistant General Manager
McDonald’s
03.2018 - 01.2019
- Supported restaurant operations, staffing, and administrative execution
- Assisted in financial oversight, scheduling, and performance management
- Contributed to sales growth and operational efficiency initiatives
Education
Biochemistry
University of North Texas
Hamburgerology Certification - undefined
Hamburger University
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Territory management
- Process improvement
Timeline
Regional Manager
Kids Empire
01.2024 - Current
Park Manager
Kids Empire
06.2022 - 01.2024
District Operator
HK Smith Management
03.2021 - 06.2022
General Manager
McDonald’s
02.2019 - 03.2021
Assistant General Manager
McDonald’s
03.2018 - 01.2019
Hamburgerology Certification - undefined
Hamburger University
Biochemistry
University of North Texas