Taylor Lamothes
Detroit,MI
Summary
Compassionate Dietary Aide with extensive experience in healthcare service delivery, recognized for exceptional meal preparation and customer interaction skills. Proven ability to maintain a clean and organized environment while ensuring high standards of hygiene and nutrition. Known for a positive attitude and problem-solving capabilities, ready to transition into a customer service or sales role that leverages strong communication skills and a genuine connection with people. Eager to contribute to a dynamic team in a fast-paced setting where attention to detail and teamwork are paramount.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Woodward Hills Nursing Center
01.2023 - Current
- Provided dedicated service and support for elderly community members.
- Knowledge of OSHA food safety standards and safe food handling practices.
- Strong interpersonal communication with residents, families, and staff.
Team Member
Panda Express
01.2022 - Current
- Resolve customer complaints professionally and quickly, ensuring a pleasant dining experience.
- Meet daily operational goals, including preparing food, maintaining cleanliness, and restocking supplies.
- Demonstrate quick thinking and adaptability in handling unexpected situations such as customer concerns, equipment issues, or rush periods.
Hostess
Red Lobster
09.2021 - Current
- Handle customer inquiries, seating preferences, and wait times, maintaining a courteous and accommodating demeanor.
- Assist in maintaining a positive work environment, offering help to team members during busy periods.
- Handle customer complaints or difficult situations calmly and professionally, ensuring guest satisfaction.
Online Shopper
Hyvee
03.2021 - Current
- Provide excellent customer service by addressing any issues or concerns about online orders, ensuring that customers are satisfied with their purchases.
- Stay updated on store promotions, discounts, and special offers to enhance customer satisfaction.
- Offer alternatives or manage customer expectations regarding order changes, delivery, or pickup.
Education
High School Diploma -
Rochester Adams HighSchool
3200 W Tienken Rd, Rochester Hills, MI 4830606-2019
Skills
- Issue resolution
- Customer service
- Time management
- Patient communication
- Relationship building
- Detail-oriented
Timeline
Dietary Aide
Woodward Hills Nursing Center
01.2023 - Current
Team Member
Panda Express
01.2022 - Current
Hostess
Red Lobster
09.2021 - Current
Online Shopper
Hyvee
03.2021 - Current
High School Diploma -
Rochester Adams HighSchool
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